Great app for making money on the side
Response from developer
Thank you for your feedback! We truly appreciate your positive review. We are delighted to hear that you are enjoying the app and that it provides a meaningful way for you to support researchers while earning rewards. Thank you for being a valued member of our platform.
Poor maintenance
Response from developer
Hi Ibrahim, thank you for following up with us! We have received your details, and our team is currently working to verify your account so you can log in and redeem your payment as quickly as possible. We appreciate your patience while we wrap this up!
Bad start
No reward for my survey
Response from developer
Thank you for the feedback. Please note that while ExpiWell hosts the surveys, rewards are managed independently by the researchers. To inquire about your status, please use the 'Contact' email function found under 'Experience Options' within the app. The researchers are responsible for project compensation and are best positioned to assist you.
Straightforward
Response from developer
Thank you so much for the review! We’re thrilled to hear that you’re finding the app intuitive and easy to use. It’s great to know you’re having such a positive experience!
Keeps signing me out
Response from developer
Thank you for your feedback. We apologize for the frustration caused by these login errors. Our team has fixed this in the most recent update—please download the latest version to get back in. If you continue to experience any trouble, get in touch at help@expiwell.com and we’ll be happy to help!
App shuts down
Response from developer
Thank you for your feedback. We apologize for the frustration caused by these login errors. Our team has since corrected the issue and is rolling out an update to improve stability going forward. If you continue to experience any trouble, please get in touch with us at help@expiwell.com so we can assist you.
Awesome
Response from developer
Thank you for taking the time to leave a positive feedback. We're glad it's been a great experience for you!
Works smoothly
Response from developer
Thank you for taking the time to leave a positive feedback. We prioritize a seamless user experience, so it’s wonderful to know the app’s design is working well for you. We appreciate your support!
Good program
Response from developer
Thank you for taking the time to leave a positive feedback. It's rewarding to know you see the value in what ExpiWell does, and even more so that our staff made a positive impression. We're committed to keeping both the platform and the support excellent!
Good app
Response from developer
Thank you for the positive feedback!
Research subjects best friend
Response from developer
Thank you for taking the time to leave your feedback. Your positive feedback truly encourages us! It inspires us to keep working hard to make sure our platform is user-friendly for everyone.
Problems
Response from developer
Thank you for reaching out. Notification issues are often related to device settings. You can explore our suggested solutions for resolving notification problems here: https://support.expiwell.com/portal/en/kb/articles/faq-13-8-2019. If the issue persists, please don't hesitate to contact us at support@expiwell.com. Thank you.
Slow
Response from developer
We apologize for the inconvenience. ExpiWell does not control the prompts, and they depend on how researchers have scheduled the notifications. Please contact researchers on the prompt schedule. However, if you face any issues, please don't hesitate to contact us at support@expiwell.com.
Too many updates
Response from developer
We sincerely apologize for the troubles you've had with the app. We're working hard to introduce new features which will require more frequent updates. Please feel free to contact us at support@expiwell.com if you're still facing issues. Thank you.
Unaccessible
Crashed at worst possible time
The AP works
Response from developer
Thank you for your feedback. Currently, the app serves researchers who can create access codes for participants to join specific projects. In the future, participants will be able to search for projects to participate in.
