ExpiWell User Reviews

What users say

Top reviews

Great app for making money on the side

I love this app as I help researchers do research and earn money at the same time!

Response from developer

Thank you for your feedback! We truly appreciate your positive review. We are delighted to hear that you are enjoying the app and that it provides a meaningful way for you to support researchers while earning rewards. Thank you for being a valued member of our platform.

Poor maintenance

I can’t log in to redeem my stuff for almost a week…

Response from developer

Hi Ibrahim, thank you for following up with us! We have received your details, and our team is currently working to verify your account so you can log in and redeem your payment as quickly as possible. We appreciate your patience while we wrap this up!

Bad start

Why would you make me create my account AGAIN because the confirmation email went into my spam, and it expired because I didn't see it? Why not use the creds I already spent time inputting to create the account, rather than making me start from scratch? I haven't even started using this app and I'm already annoyed. I'm a software developer myself, and I cannot believe the way other devs abuse their users with bad design like this.
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No reward for my survey

No reward for my survey

Response from developer

Thank you for the feedback. Please note that while ExpiWell hosts the surveys, rewards are managed independently by the researchers. To inquire about your status, please use the 'Contact' email function found under 'Experience Options' within the app. The researchers are responsible for project compensation and are best positioned to assist you.

Straightforward

The ExpiWell experience was intuitive. Follow the directions and you’ll be rewarded!

Response from developer

Thank you so much for the review! We’re thrilled to hear that you’re finding the app intuitive and easy to use. It’s great to know you’re having such a positive experience!

Keeps signing me out

I keep getting signed out and when I try to sign back in a message stating “too many requests” pops up. This happened in the middle of me using the app as well. Uninstalling, no point in keeping an app I can’t use.

Response from developer

Thank you for your feedback. We apologize for the frustration caused by these login errors. Our team has fixed this in the most recent update—please download the latest version to get back in. If you continue to experience any trouble, get in touch at help@expiwell.com and we’ll be happy to help!

App shuts down

I have had a pretty good time so far enjoying this app, but suddenly all I can do now is try to log in because I am getting signed out, and everytime i try to sign in or make an account it says error found, I have deleted and reinstalled the all but nothing works, then it says I have no wifi connection”HOW IF I AM USING THE APP THAT COST WIFI TO USE” but anyways Im not sure if it is just for me but please help.
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Response from developer

Thank you for your feedback. We apologize for the frustration caused by these login errors. Our team has since corrected the issue and is rolling out an update to improve stability going forward. If you continue to experience any trouble, please get in touch with us at help@expiwell.com so we can assist you.

Awesome

Fascinating

Response from developer

Thank you for taking the time to leave a positive feedback. We're glad it's been a great experience for you!

Works smoothly

This app is clean and easy to use

Response from developer

Thank you for taking the time to leave a positive feedback. We prioritize a seamless user experience, so it’s wonderful to know the app’s design is working well for you. We appreciate your support!

Good program

Great company and nice staff respond to your problems you have and is very cool what they do!

Response from developer

Thank you for taking the time to leave a positive feedback. It's rewarding to know you see the value in what ExpiWell does, and even more so that our staff made a positive impression. We're committed to keeping both the platform and the support excellent!

Good app

Nice

Response from developer

Thank you for the positive feedback!

Research subjects best friend

This is the first time I’ve used this app. I am a research subject. It is e easy to use with great graphics.

Response from developer

Thank you for taking the time to leave your feedback. Your positive feedback truly encourages us! It inspires us to keep working hard to make sure our platform is user-friendly for everyone.

Problems

I don’t get much notification. I did the last survey only because I was looking at the phone when the notification came in.

Response from developer

Thank you for reaching out. Notification issues are often related to device settings. You can explore our suggested solutions for resolving notification problems here: https://support.expiwell.com/portal/en/kb/articles/faq-13-8-2019. If the issue persists, please don't hesitate to contact us at support@expiwell.com. Thank you.

Slow

I was not able to click on start or open links until a day later than my planned date.

Response from developer

We apologize for the inconvenience. ExpiWell does not control the prompts, and they depend on how researchers have scheduled the notifications. Please contact researchers on the prompt schedule. However, if you face any issues, please don't hesitate to contact us at support@expiwell.com.

Too many updates

Every other time I use this app I have to update it. In class. Wasting time.

Response from developer

We sincerely apologize for the troubles you've had with the app. We're working hard to introduce new features which will require more frequent updates. Please feel free to contact us at support@expiwell.com if you're still facing issues. Thank you.

Unaccessible

There was only an hour time slot to complete each interview and it kept saying I “missed” the session and would not let me complete it. It was infuriating. :)

Crashed at worst possible time

Crashed right after I completed a 250 question study forcing me to do it again

The AP works

This app is designed to do some detailed analysis of people’s perception of their emotions in an on-going way. I am annoyed I have to put my code in each time—isn’t the purpose of an app to not have to do that? The interface is still not seamless.

Response from developer

Thank you for your feedback. Currently, the app serves researchers who can create access codes for participants to join specific projects. In the future, participants will be able to search for projects to participate in.

Question?

Why ? Why there are so many questions 🥴🥴🥴

Maybe some things to fix??

I created an account online however the app doesn’t allow me to log in. When attempting to update my information online, it only accepts American states, so doesn’t consider my address legitimate.