Broken
Error
Backup fail
Response from developer
Hi, This would be best answered by our technical support team. Please contact them here - - https://www.nch.com.au/support/index.html
Finally
Response from developer
Thanks for your review. If you have purchased your Mac version, if you can setup web access so thhttps://www.nch.com.au/support/index.htmlat you can sync your data with other devices. Please follow this article on how to setup your web access - https://www.nchsoftware.com/invoice/kb/1137.html and how to sync devices - http://help.nchsoftware.com/help/en/expressinvoice/win/syncdevice.html If you're running into any issues, please contact our support team, and they will help you out - https://www.nch.com.au/support/index.html
Great App for a small business
Response from developer
Thanks for the positive review Travis!
Quotation Sync to cloud issue
Old Quotations cannot sync from cloud as invoices work.
And it is hard to search invoices and quotations. New invoices and quotation should be on top instead of old ones.
Need more improvements in whole app.
Small Business
No support iOS 13 no sync with desktop version
Response from developer
Hi there, we are sorry for any inconveneince this may have caused. We have escalated your inquiry to our Development Team and they are taking a closer look. If you have any further issues, our Support Team would love to assist you with any issue you may have here: https://www.nch.com.au/support/supportcontact.html?software=ExpressInvoice -NCH Software Team
Small business perfection!
Best software ever
Works for me
Features not working
Response from developer
Hi, We are sorry that you are having issues with our app. We will be looking into the sync issue you have reported. Our support team would be happy to assist you with you applications here: http://www.nch.com.au/support/supportcontact.html?software=ExpressInvoice -NCH Software Team
Don’t waist your money
So many bugs though. I paid $9.99 and it keeps asking me to pay again. It still doesn’t allow me to make more than 5 invoices and that’s on a lucky day when you are able to save them. When unlucky it will get freeze until you reset the app. But then you lost your work.
I also have also wanted to contact support but it cost $57 to have access to it.
Looking at the other reviews I noticed that the same problems have been coming back for years and were never fixed. Why am I having the same exact problems that some people were having 4 years ago?
Instead of replying, why not spending time fixing the issues?
That app should have been taken of the App Store a long time ago as it reflect poorly on the platform.
It’s need to updated it does not allow me to save it
Piece of Crap
Response from developer
Hi, We will be looking into the issues you have reported and are planning on having a new release soon. As for having to reinstall, Apple support should be able to see your purchase and help you with the problem of buying it again here: https://support.apple.com/en-us/HT204084 . Thank you for contacting our team. If you don't see a response yet, please check your spam folder, as sometimes our responses will be filtered there. We apologize for any inconvenience this has caused. -NCH Software Team
Disaster
need to fix back up and restore from ipad to desktop
Software 3/5, company support 1/5.
The app lacks the physical support and the company expects you to pay for it. The user instructions are basic and don't give any options or help upon areas. For example it asks you for a logo, but doesn't allow you to give the size, you want to add a custom part and it crashes.
It syncs up with drop box but when syncing it crashes, you report it and it wants so much details and yet why are you as the user doing their job....
Should be one simple click or one simple explanation to the company...
When writing invoices... The sub sections are great but you have to go through absolutely everything to get it what you want. The sub sections and drop downs should give a partial view rather than having to click on so ,many different things to preview what your amending.
If I could a refund I would. As I'm sure there is better invoicing software.
******
My advice look around, get the free version and play around. Make a template and then ask can this be used in the field....?
Whet excise
Lots of bugs which render it useless.
The implementation, however, leaves a lot to be desired. Lots of bugs make the app crash for even the smallest changes in some of the record fields. Even wanting to send a crash report to the company is a chore as it crashed during the emailing procedure.
At this point, the app needs a lot of work before it can consistently do what it's supposed to do. I have zero confidence in having my business records in this app.

