New update adds a few good things but ruins a lot of others.
Good points first: Several of the new features are great. Reordering stops and being able to go back a step are welcome additions.
The new layout is clunky, however. I much prefer the compactability of the old version. There is no longer an easy way to collapse and view my entire route for the day at a glance without having to scroll. It also frequently bugs out when switching between portrait and landscape modes, causing it to only use about 3/4 of the screen space when you return to portrait.
Most egregious, however, is the new camera interface. What was wrong with using the default iPhone camera interface? The new one is extremely limited in functionality and makes it very difficult to easily take good pictures of delivered product. There is no ability to zoom in or out, and the default is too close in making it almost impossible find an angle that captures everything I need in the photo. It is also difficult to take landscape photos when you only have one free hand, as the photo button moves out of reach as soon as you turn the phone on its side.
The new layout is clunky, however. I much prefer the compactability of the old version. There is no longer an easy way to collapse and view my entire route for the day at a glance without having to scroll. It also frequently bugs out when switching between portrait and landscape modes, causing it to only use about 3/4 of the screen space when you return to portrait.
Most egregious, however, is the new camera interface. What was wrong with using the default iPhone camera interface? The new one is extremely limited in functionality and makes it very difficult to easily take good pictures of delivered product. There is no ability to zoom in or out, and the default is too close in making it almost impossible find an angle that captures everything I need in the photo. It is also difficult to take landscape photos when you only have one free hand, as the photo button moves out of reach as soon as you turn the phone on its side.
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Works, sort of
Stop adding slick user interface upgrades until you fix the underlying problems that have been ongoing for years. The latest version now hijacks my trucks audio when I try to scan a label at delivery. đ
Newest update problems
Newest update wonât allow me to start my route? Previous update also had problems. Whatâs going on guys?
Bugs from latest update
There were 2 updates that pushed within the past few weeks. Ever since the first of the two (and still an issue) my alerts, while not actively having this as the primary open app and with the appropriate settings, will not push an alert notification to my Home Screen or lock screen anymore.
Pleases address this issue as it slows my efficiency while at work.
Pleases address this issue as it slows my efficiency while at work.
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Do not like new app
My phone did not heat up while using this app before. We used to get notifications when we get orders not anymore. I have to check every so often to make sure I do not have an order. The old app it would let me know I was at my right location. Now it does not. When you are going to a new location that really helped letting me know.
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Bad recent update
The most recent UI update is a major step back. I have lost all camera controls to zoom while taking pictures. the different stops all blur together where they used to be blatantly separate. I lose all of the stop information when I check in for the stop now, so if thereâs a poc phone number I need I have to write it down before checking in or it will go away. I wish whoever approved the recent UI update a warm pillow on both sides of their pillow!
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Terrible UI update.
Change the stops page before I start a route back to the way it was, I donât want to have to scroll just to see every location of any more than 2 stops. Fix the icon size at the bottom of the widgets screen too theyâre the size of a flea. Entire update Looks clunky and inefficient. Also taking photos is slower now somehow? Like I used to hit the photo button and it was done, now it buffers for a whole second before actually capturing anything.
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new update is terrible
ever since the new update , i never hear the notification sound to let me know i got a delivery, now i have to check the app every so often .
Audio notification issues on iOS after the latest update
Since the latest update of the Extra Driver app, I have encountered a few critical issues regarding audio notifications. Please note that these issues are specific to iPhone 16 Pro Max (iOS), while the app works completely fine and without any of these problems on Android devices.
The issues on iOS are:
1. Background Notification Sound: Audio notifications for interviews/tasks only work if the app's main screen is actively open. If the app is running in the background while I am using another application, there is no soundâonly a single vibration.
2. Notification Delay: Even when the audio notification does work (with the screen open), it is delayed by more than 25 seconds after the task has been assigned.
Please address these iOS-specific bugs as soon as possible. Thank you!
The issues on iOS are:
1. Background Notification Sound: Audio notifications for interviews/tasks only work if the app's main screen is actively open. If the app is running in the background while I am using another application, there is no soundâonly a single vibration.
2. Notification Delay: Even when the audio notification does work (with the screen open), it is delayed by more than 25 seconds after the task has been assigned.
Please address these iOS-specific bugs as soon as possible. Thank you!
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New Update is terrible.
The UI is strange looking I could get used to it. However, when it comes to the actual functions of the app it is bad. Whenever I try to collect signatures, it continues to force close almost all the time. The new camera is weird and it is very inconsistent on where the button is to take a picture on the actual camera. The way the app ran or was run before was infinitely better.
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Sucks
Have to manually start route arrive and depart it used to do this automatically
Add invoice and remove invoice
Add invoice and remove invoice would be nice to do because sometimes we add and extra one or forget to add one once we are on the run and wonât let you remove route, you have to complete the stop and take a picture of something random to be able to remove the invoice.
Poor Customer Service
The app keeps crashing. Logs you out automatically. Need to enter credentials again. But it doesnât pull up the manifests. Everything else seems to be functioning fine, except drivers are blind because they canât see nor navigate to their stops. Reached out to cs and they stated it was a âdispatchâ problem. Umm NO!! Itâs an Elite Extra Problems. We need to rethink even using this app for our company moving forward.
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Disparate
EstĂĄs compañĂa solo estĂĄn para darle la razĂłn a las compañĂas le poner que si estoy de acuerdo con lo leĂdo pero si me niego no me permite entrar a la aplicaciĂłn entonces es obligatorio aceptar o si no es lo misma amenazador de que no puedes trabajar en un citio como por ejemplo donde estoy es todo un tema de obligaciĂłn
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App keeps crashing
This app is ok but everyday now it keeps getting stuck when Iâm trying to complete a route and causing me to reinstall it for it to pick back up where I left off itâs really annoying and Iâve already talked on the phone with someone all they said was to clear the data and that doesnât fix the issue.
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Person who uses it
If you have the app constantly running constantly drains the battery and you have to have it always charging lately as of August 2024 The app crashes all the time when youâre trying to login so you have to delete the app and reinstall it and then enter your employees website information again I get it employers use it to track drivers but itâs not a good app
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A good app....
This is a good app. However, there are some things they could add to make it better. Being able to reorder stops and being able to search invoices would be good additions to make it better.
New update made it worse
After new update .. Me and many driver were I work at keep having issues .. the app will close automatically and restart itself and have to sign in every time.. please fix this issue
Good app butâŠ
I use this app for work, but it constantly makes my phone run hot so I canât use it for a very long
Dwight Shrute
Easy to use, what more can I say.
