Extra.ge User Reviews

Extra.ge
Extra.ge
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Customer Experience

Positive experience27.7% of reviews
Neutral2.1% of reviews
Negative experience70.2% of reviews

~ Based on 47 written reviews from the US App Store.

What users say

Is Extra.ge Safe?

Extra.ge has mixed safety signals based on user ratings. AppsHunter Safety Score for Extra.ge is 67/100.

This assessment is based on 135 user ratings, with an App Store average of 3.3/5.

Safety Analysis

57.0% of ratings point to a safe experience
1.5% of ratings suggest some concerns
41.5% of ratings point to a risky experience

~ Based on 135 App Store ratings for Extra.ge.

Is Extra.ge Legit?

Extra.ge appears to be a legitimate app. AppsHunter Legitimacy Score for Extra.ge is 88/100.

Based on 88 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Non-Georgians stay away

This has got to be the worst experience in purchasing something in Georgia as a foreigner and I have had bad experiences. This app is only in Georgian which should have told me to stay away. Their customer service agent hangs up if you speak in English as well. They sell items on the website that are no longer available. Then you cannot reach them for your refund. It is a very bad company to deal with. Stay away!! I am deleting this app.
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Incorrect translation information

AppStore says there is English and Georgian languages in the app. But there is no EN localization in reality.

განაგლდნენ

ერთ ნივთზე ტრანსპორტირება ითვლება შეკვეთასი რაოდენობის მიხედვით. საღოლ. როგორც კი უფასო მიტანა გააუქმეს, იმის მერე საერთოდ არ მისარგებლია.

No English language support

App available only in Georgian

No english language

Doesn’t have ENG version - and that’s a critical issue as competitors (VELI, TNET) have it. Also no-integration with BoG app, no Solo boutique - adding those would be a nice touch.

Please also add Apple Pay and ability to pay with international AmEx cards.

კანტორა!

ძალიან დაბალი დონის ინტერნეტ მაღაზია

Languages support

It’s a good service but why there’s no english at least? I don’t speak Kartuli, english (simple google translate) would help a lot. I have to use web version all the time…

The worst app

The worst support system. They don't even respond to your messages. The delivery is late and they don't even care. DO NOT BUY ANYTHING ON THIS APP

The worst support system

How can this app claim to be the biggest in e-commerce when its support system is a complete nightmare? You have to wait for hours, even on working days, as if hoping for divine intervention before getting a response. Just go copy Veli properly—you’re trying, but failing miserably.

Worst online shopping experience

They almost never deliver a package or answer your question on time. Worst service I have ever used

Awful Service

Awful experience, support is a trash, they are just repeatedly saying they noted my point and nothing else. They don’t match in delivery deadlines

The worst support system

How can this app claim to be the biggest in e-commerce when its support system is a complete nightmare? You have to wait for hours, even on working days, as if hoping for divine intervention before getting a response. Just go copy Veli properly—you’re trying, but failing miserably.

Where is English language?

Guys, you have a great app, but still no English interface in it. It’s really hard to use

Dissapointment

I bought 2 dressers and one of them was broken. It took them 3 weeks to respond and refused to give me a new one cuz they did not have any left and I had an option to give both back cuz I ddi not want to have different type of dressers in my bedroom. They asked me to dissasamble the dressess which took me 3 days to assemble cuz the documentsrion was wrong. Finnaly TERRIBBLE experience. Also Custoemer Support canceled the chat when I was in the middle of my sentence and now they are ignoring me. Stay away from the APP!!
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ლობიოს უნდა ყიდდეთ

Company which do not deliver package on time, and do not know when they will do.

Scam

Low quality app

1. Where’s English??
2. It’s 2024, where’s Dark theme support??
Fix ^^^ for better ratings. It’s not that hard.

best for shopping in georgia

very comgortable app to use, have never experienced any crushes or something bad! can recommend

user friendly

Easy to navigate, user friendly

Worst experience ever

selling non-regional goods and big problems with delivery. Overall, very irresponsibility.

Poor UI/UX

შეკვეთის ნომრის კოპირება არ შეუძლია აპლიკაციას.