ExtraMile® Reviews: Is It Legit?

Name: ExtraMile®
Rating: 4.9 (3261 reviews)

ExtraMile®

Chevron U.S.A. Inc.

🗺️ Navigation

Customer Experience

Positive experience37.5% of reviews

Neutral7.5% of reviews

Negative experience55.0% of reviews

~ Based on 40 written reviews from the US App Store.

What users say about ExtraMile®

Reviews of ExtraMile® are mostly negative: the Navigation app is rated 4.9/5 from 3.3K App Store ratings. What users like most: helping the community, chevron for the win. Top complaints: loyalty discount issues, confusing new app. Summarized from real user reviews.

Positive things

🤞🏾Helping the community
💪🏾Chevron for the win
👍Easy to use and useful
🎉Convenient and fun

Negative things

🤔Loyalty discount issues
🤯Confusing new app
🤬Doesn't work
🤷‍♀️Worse than old app
🤦‍♂️No more barcode in app
🙅‍♂️Doesn't allow Google Voice numbers
😕Club card punches missing
🤯Number verification error
😔No more drink rewards and extras

Is ExtraMile® Safe?

ExtraMile® appears safe based on user ratings. AppsHunter Safety Score for ExtraMile® is 98/100.

This assessment is based on 3,261 user ratings, with an App Store average of 4.9/5.

Safety Analysis

96.9% of ratings point to a safe experience

1.2% of ratings suggest some concerns

1.9% of ratings point to a risky experience

~ Based on 3,261 App Store ratings for ExtraMile®.

Is ExtraMile® Legit?

ExtraMile® appears to be a legitimate app. AppsHunter Legitimacy Score for ExtraMile® is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

Simple issues

Sometimes the pump doesn’t offer the rewards option. And have to go inside. Sometimes the location isn’t in the exact location

Userboskie

a month ago

Response from developer

Thanks for reaching out. We will share this comment with our mobile development team. - Michele

GPS

Rarely reads location correctly. It’s a fight to restart phone multiple times to get app to read correct location

GPS sucks

a month ago

Response from developer

We are sorry to hear you have had location issues with the app. We have notified our development team. - Michele

Scam - did not receive $1 for 5 fill ups

Do not trust this app. It shows you get 5 fill ups at a discount of $1 per gallon. My app is showing me I have until October 18 to fulfill this deal but I have two fill ups left and now it’s not showing the $1 off during my transactions and when I contacted customer service it said it recently changed it to only 50 cents off yet I am still seeing advertisements in-stores it’s supposed to be $1

FBMARKETPLACE

2 months ago

Expensive

Very expensive no coupon and no discount as member Costco more better than chevron

Amankarimi

2 months ago

Worth it!

This app has so many deals and makes it easy for touch free payment. I’ve told everyone I know about this app!

Amber Crawford 4524

2 months ago

Response from developer

Well, thank you very much for the positive review, Amber! Your business means a lot to us, and we hope to have the chance to serve you again soon. - Michele

Password

I have downloaded the Extra Mile app and twice tried to get $1.00 off per gallon and twice gas pump has asked for password or pass code. I don’t have one and don’t know a telephone number to call for help?

Joey Da Mayor

2 months ago

Gas

Awesome thanks

$$$pasa$$$

3 months ago

Wish I’d of done it sooner

This app is so easy I wish I’d of signed up sooner plus I get discounts at the pump for gas.

RandoJLoy

3 months ago

Good

haohaozzz

3 months ago

My absolute fav

The bomb! None compares.

Arshad&ZurisMom

3 months ago

New Member

I truly feel the benefits of this rewards app. They give you REAL rewards. It’s not like you’re spending hundreds of $ to get a free bag of chips. The second you become a member you get a bunch of free deals. I just got 2800 points for putting $45 in my gas tank because i filled up on one of there special forth of july deals. I love this place!

Kiley4!

3 months ago

Good deals

But some stations don’t offer the deals

MiltonRivas

4 months ago

Response from developer

We're sorry to hear about your recent experience. Would you please tell us which station you visited, so our team can look into this issue? Please contact our support team at cccweb@chevron.com or 855.285.9595, option 3. Thanks. - Michele

Feels like a scam

They get you to sign up and offer a “discount on first 3 fill ups” but then you can never redeem the discounts. I’ve tried so many times without any luck.

GreenLover82

4 months ago

Response from developer

We would love to get you some assistance. Please contact one of our agents and they can review your account information. You can reach them at 855-285-9595, option 3 and they can help get you up and running. - Michele

unsupported device

App says iPhone 15 Pro Max is unsupported, and refuses to run. Talked to support multiple times and they blame ME, claiming I must be using a jailbroken device. My iPhone is NOT jailbroken, and never has been jailbroken. I told them this and they stopped replying.

mosfree

5 months ago

Response from developer

Thanks for reaching out. Sorry to hear you are having issues with the app. Without your contact info, I would not be able to locate your case to do any additional troubleshooting. You can reach out to the team at 855.285.9595, option 3 and ask to have your case escalated. - Michele

WHERES THE BARCODE?!?!?!

The old app had a barcode just for your rewards number. This new app you guys added the barcode for paying and using your reward number but not just the reward number so you could pay outside of the app.
Please add that cause I'm getting tired of punching my phone number in every time.
Also on the large soda cups the lids have never fit tight. If you're not paying attention you get a dribble cup and I really don't need a prank cup with my soda.

Mitprak

6 months ago

Just plain doesn’t work

“Unsupported phone number” error when I attempt to create an account using my US cell phone number.

trevorcobb

8 months ago

Can never get app to load

This app is the worst! It keeps saying that my device is not compatible and refuses to load so unable to use. Absolutely ridiculous

Gettinfitwithit

9 months ago

Response from developer

We are sorry that you have not had a good experience using the app. If you would like to share some details, which would help us to understand how we can help, please contact our team at 855.285.9595, option 3. We would love the opportunity to turn this experience around. Thanks! - Michele

No rewards

No reward in this station bad experience everything is spend

MiltonRivas

a year ago

Actual rewards!

I save money on gas, save money on tobacco, and save money on almost everything in the store!

They give away free items almost everything month and I also get random free items sometimes. One of the only programs worth joining…and it’s free!

CMUW1993

a year ago

Response from developer

Glad to have you here! We do hope you will enjoy the benefits of our rewards program and find value with every visit. If our team can ever be of assistance, you can reach them at 855.285.9595, option 3 or cccweb@chevron.com. Safe travels! - Michele

Best rewards app out there!

This one beats all the rest. You’re always earning points that you can use for things like rewards or gas. I mainly use it for gas and buy my fourth visit…I was already saving $.50 per gallon.

TheTruthAboutTheseApps