EyeQue VisionCheck User Reviews

Customer Experience

Positive experience45.5% of reviews
Neutral9.1% of reviews
Negative experience45.5% of reviews

~ Based on 33 written reviews from the US App Store.

Is EyeQue VisionCheck Safe?

EyeQue VisionCheck has mixed safety signals based on user ratings. AppsHunter Safety Score for EyeQue VisionCheck is 68/100.

This assessment is based on 83 user ratings, with an App Store average of 3.4/5.

Safety Analysis

61.4% of ratings point to a safe experience
3.6% of ratings suggest some concerns
34.9% of ratings point to a risky experience

~ Based on 83 App Store ratings for EyeQue VisionCheck.

Is EyeQue VisionCheck Legit?

EyeQue VisionCheck is no longer available in the App Store. AppsHunter Legitimacy Score for EyeQue VisionCheck is 35/100.

Based on 35 of 100 points across 7 verification signals from App Store and developer data.

Score capped because this app is no longer listed.

Top reviews

Waste of my time

Had hi hopes 4 this bcuz I can’t go to eye doctors due to horrible experiences because of my stupid eye shape. My vision has been bad 4 yrs and I saw this online and when I got a free offer to try it I grabbed it.
Got the thing today, downloaded the app. Set up an account. Then couldn’t login! I verified the email, I tried and tried to login, even clicked reset password and still couldn’t login then even tried to sign up again and it said email already exists after saying the email didn’t exist. THANKS A LOT FOR WASTING MY TIME!!! Luckily all I paid was shipping. But I have no other way of getting Rx glasses so now I just have to make do with wearing cheap readers all the time. That’s ok. I enjoy bumping into doors and not being able to see the sports scores on the tv and having to use magnifiers AND readers to read the Bible. That’s perfectly fine. I hope I go blind soon and then my eyes won’t offend anyone anymore.
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Difficult to get correct position

There should be a way to indicate when the Vision Check device is correctly positioned on the face and eye . I get mismatched red and green bars with the slightest movement resulting in unsure readings. Very frustrating !

Poor instructions very very poor

No way obviously to register set numbers
Perhaps that’s way I can’t get a grid to get started?
Instructions /video do match well at all
No way to get answers quickly
Concept is good execution terrible
I can see why the have used ones for sale
Should not be this hard

Eyeglass Rx in the palm of your hand

Been using VisionCheck for 3 years now.
Each year, (just as the first time) when I break it out and charge the EyeQue device, it takes a short time to get comfortable with:
1. my eye orientation (to see the red and green lines) 2. its response to my finger input
3. the overall positioning of my arms, hands, head and posture…
so that all things work in unison to produce good results.
After the first (of three repetition) Right and Left eye (9 position) tests, I’m once again comfortable and I continue and complete all testing.
By the way, if you don’t think you did your best (during any of the three test repetitions) you can select to delete that repetition and retake the test.
All saved tests (time after time, year after year) are saved in a database to track and verify your vision and available for you to view.
The VisionCheck device/app is written so that if you attempt to save a test the results of which don't correspond to what would be considered appropriate values, it will warm you.
Each year my VisionCheck Rx is used to purchase new glasses (progressive lenses) and I’ve been perfectly satisfied with my corrected vision!
I recommend VisionCheck. That’s my opinion. It saves me time. It saves me money. It saves me frustration. And ultimately, I’m responsible for myself…just as it should be. I hope my published opinion assists you in making your own decision.
All the Best!
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Missing a lot of calibration options

When I ran the set up, I wasn’t able to add what I think was the old prescription. It’s been way too long since I purchased eyeglasses. The red and green markers were so far off, the test flunked too much.

Good

Good that you can test yourself at home

Excellent Results

I just got my first pair of prescription sunglasses using my results from VisionCheck and they are perfect. Even slightly better than my last pair prescribed by my ophthalmologist. A couple of things to know: yes, the app takes a while to use and isn’t easy like the one at the optometrist. No, not every online glasses provider will sell you prescription lenses without a doctor’s prescription, but there are still excellent ones that will. I got the same Ray Bans I always wear. Yes, it takes longer to mail order than to walk into a store, but if I never have to walk into a glasses store again I’ll take it. 100% happy with this.
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It’s awesome to test my own vision with EyeQue

In recent years I noticed that my eye sight changed slightly, but I kept putting-off going to an optometrist until things got a bit worse. But with EyeQue it’s so cool that I can test frequently and easily order glasses more often to keep my eye sight sharp and clear. It’s the future for eye glass wearers like me!
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Nice Option to Vision Check

I feel very confident in the results - more so than the eye doctor where I am guessing at reading a chart. The device does take awhile to adapt to but by the last test it was natural.
It is a little awkward with your phone’s security features (which I cannot turn off due to work) which lock my device. But again as the tests went on this was less of an issue.
I am frustrated that you can order glasses from only 2 online retailers - limiting your choices.
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functional degradation

Where are individual test results?

Test results shouldn’t be rounded

Update ( October 9th, 2020): Unfortunately the individual test results have now been totally removed from the app. That also removes the ability to easily tell if the test you just took failed for some reason.

Original Review:
I like that you can now look at the individual test results but they unfortunately are rounded to the nearest quarter diopter. That’s not really giving us access to the raw results. I’m assuming they are doing that because the results jump around so much. The test values still jump around a lot with the rounded results but with big quarter diopter jumps. EyeQue should just state that the results are going to change between testing sessions because that it is the nature of vision and show the unrounded results. The tests also don’t match what is shown on the PDF Refraction Report that you can download from the website. The results shown on that report are *not* rounded.
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Response from developer

Hi Jet-pad, thank you for providing such detailed feedback. We will share your experience with the management team this week. Not rounding individual tests, is something that can be done. We will strongly consider this for the next app update. If you have any more great suggestions like this, please email us any time directly at support@eyeque.com.

Easy to use, great results, ready to order my glasses

Easy setup on iphone, great instructions and user friendly. My daughter and i both use it and are ready to order glasses. Replacements for her, first non-readers for me.

Easy to use

So easy to use. I wish I found this sooner!! The app provides better feedback than the “this or that” selection at the doctor’s office. I feel comfortable and confident with my test.

As consistent as the eye doctors

I have used this tool for about three years now, starting with the older PVT tool. I have also recorded my eye doctor test results for the past 15 years. This tool has been much more consistent for me.

Does not provide valid usable results

TL;DR. The results I got were off from an actual doctor exam. I didn’t realize the results did not work until I got glasses which took a long time to arrive putting me near the end of the return window. I was unsuccessful getting any support from the company. I do not recommend this product or app.

With my normal doctor closed due to COVID I got this tester to renew my prescription because I was overdue and things were starting to become a bit fuzzy. I ran through the tutorials and did a few tests to get my results.

Unfortunately there is no way of knowing if they are correct until you get some glasses. The first problem I ran into is finding a place that would let me order glasses without a real prescription. Once I found one online, I entered my values and submitted my order.

The wait to get the glasses was terribly long due to COVID and not being in the CONUS. When I received them though I was disappointed that it made things more blurry than my current set of glasses.

I double checked the numbers and confirmed they matched. I called the glasses company thinking maybe they were made incorrectly. They offered a return with a credit for a replacement pair thankfully.

I made a few attempts to contact EyeQue for support but I never received a response and their chat feature never worked. It would either never load or say they were not online.

I was now three days outside the return period from the date I ordered the device and still unable to contact EyeQue. All comments and reviews I left on their page and videos were either never posted or have been removed.

Recently things have opened back up here and I was able to get a professional eye exam. The results showed stark differences from EyeQue. The biggest being the EyeQue measured farsightedness in both eyes whereas the doctor exam did not (Plano). Cyl and axis were also off for both eyes. When I showed him the values I got from the EyeQue they could not understand how it got those. The doctor even dialed it into the test glasses and it was just as blurry as the pair I ordered.
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cannot delete data

I was showing a friend how to use the app. He accidentally clicked on save. Now his eye test is part of my permanent record and there is no way to delete it other than writing to customer service, and good luck with that! So the device is now a useless piece of junk.

Is it me or the app

Testing was so difficult. Sometimes I couldn’t see out the eye I was testing, sometimes there was no green or red line. The controls are clunky and I don’t know how they expect anyone to focus on something else while trying to move with these god awful controls.

Easy to use after you practice. Eye exams from home!

So far so good! My son and I tested our eyes a few times and got our numbers. I used my sons results and made it into his prescription and ordered a pair of glasses from Zenni. I’ll update my review once we receive them!

App does not work on iPhone SE

Can sign in but cannot get beyond register screen.

Amazing innovation for home vision testing

Initially you might feel that it’s difficult to adjust to the process of joining the Red and Green lines but after 1-2 tries, it gets easier.