EyeTV User Reviews

EyeTV
EyeTV
SHENZHEN GENIATECH INC.,LTD

Customer Experience

Positive experience45.5% of reviews
Neutral11.1% of reviews
Negative experience43.5% of reviews

~ Based on 352 written reviews from the US App Store.

Is EyeTV Safe?

Not enough ratings yet to assess EyeTV.

Is EyeTV Legit?

EyeTV appears to be a legitimate app. AppsHunter Legitimacy Score for EyeTV is 80/100.

Based on 80 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

delete

Non-existing support and activation key cancelled by Geniatech / EyeTv for unexplained reasons.
Almost daily request for support never answered !
Call centre takes calls.
Forget this previously good app.
Zig had it's value until it sold to a Chinese investor who runs it dead !

Does not work with Eye TV on Mac with Sonoma.

Crashes Mac app. Used to work well so needs update.

Not working. Crashes EyeTV on Mac.

I just got this version EyeTV for my iPhone to watch tv on the go. Connecting to the computer with EyeTV running now crashes the EyeTV macOS app, and it tells me that the IOS version needs to be updated.

"This version of “EyeTV” is not compatible with macOS 14 or later and needs to be updated. Contact the app developer for more information."

I just paid $7.99 for a program that doesn't work. Please update the iOS app and the MacOS apps for the new OS.
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Приложение не работает

Верните деньги
Преступники
Сделаю вам такую рекламу в интернете что мало не покажется

permanente Systemabbrüche

Die App funktioniert nur gelegentlich. Fehler werden nicht angezeigt. Finger weg!

Horrible tech support

I sent a tech support question in and they sent me a case number but over a week has gone by and they still haven’t contacted me.
Very poor company. They don’t care about the customer.

Running Mojave? - DON’T GET THIS ! ! !

Three stars because it works with the 6 computers running systems older than 14.0 here but won’t locate the one running Mojave. Needs updating for systems above High Sierra 10.3.
(Aug 2022)

Anfangs super, vor 2 Jahren, danach NULL Funktionen

Zeit - und Geldverschwendung, traue mich gar nicht, eine neue App für 42 EUR zu kaufen, weil es weder Support noch Lösungen zu geben scheint. Frech…

WARNING: Do not waste your time and money on this app

As I have found to my cost (and seemingly that of many other users given the very poor feedback) this app is not fit for the purpose with which it was intended. Like so many long-suffering early Elgato adopters I have found Geniatech’s approach to after-sales care on EyeTV devices lacklustre in the extreme and it is hardly surprising that little has been done in terms of maintaining app development either. I will be periodically checking on the progress, if any, of this item in terms of development but given that its last update was some 2 years ago would be inclined to give any Geniatech app a very wide berth for the time being.
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tragic demise

It’s tragic what Geniatech have done to the Eye TV product since they bought it from Elgato. The iPad version no longer works properly. The new 64 bit version for MacBook doesn’t either. If you try to record, it doesn’t stop recording until your HD runs out of space!

They have no answers when you contact them - just reinstall it and try again!!!

Used to be a favourite and now it’s totally unreliable. I don’t think I’d pay for any further upgrades.

Very disappointing!
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Playback-Problem

Leider flackert und stottert die Bilddarstellung in unerträglichem Ausmaß.

Please fix the flickering playback and it will all be fine!

Streams live TV & DVR shows to your local network

I’m new to this app even tho I’ve owned 3 eyeTV tuners over the years. The eyeTV iOS app works great streaming live TV and DVR recordings from the eyeTV software running on both on my MacBook Pro (eyeTV HD) and Mac Pro (eyeTV 250+) to both my iPhone and iPad mini when connected to my local network. The closed caption feature works even better on the i-devices than the Macs - tho you have to set it to “unknown language” instead of “auto” to view the captions. I can’t comment on older, removed features except that the remote streaming option sounds nice.

IIRC the app cost $5US and was well worth it. The app has been utterly reliable. The only issue I’ve ever had was on the Mac side where I had to reboot it once to re-enable the eyeTV video server. The Mac eyeTV tuner and DVR software was still working at that time, it just stopped streaming to the iOS devices.

So 4 out of 5 stars for the minor CC issue and the disappointment of no new eyeTV tuners for the North American market :(
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Funktioniert nicht

Die App funktioniert nicht und beim Support reagiert auch auf mehrmalige Anfragen niemand - ist zwar nicht viel Geld aber trotzdem sehr ärgerlich.

Doesn’t work for iOS 14.4

Please make it work for the latest versions!

Doesn’t work with eyeTV4

It was a great app with eyeTV 3, worked flawlessly.
While EyeTV 4, 64 bit, works fine on the IMac with Big Sur, it doesn’t appear to work at all with this app, very disappointing, hopefully this app will get an update and a fix soon....

Can't remotely access archive

Updating my Mac to Catalina meant having to fork out for the 64-bit version of eyetv.
Unfortunately this doesn't play nicely with the iOS app: trying to open any recording results in a 'this recording has not been prepared for iPhone access...' error even when it had been prepared in the previous version of eyetv. Geniatech admit as much on their website. Therefore the archive is not remotely accessible. Total waste of money.
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Nach Update kein Bild mehr

Kein Bild nach Update. Wird hoffentlich schnell wieder gefixt.
Update: Noch immer nicht gefixed

Immernoch kein Bild auf iPhone XS...

EyeTV is great !!!

I’ve had this app for around 14 years. I think it’s great. I’ve had a few issues with it over the years but these were all sorted eventually, and features and stability and various options have all have steadily improved with occasional updates. I’ve hardly used our flash TV since EyeTV came along. So much more convenient to watch TV on the computer (or occasionally the phone).
My only gripe is the now long-term difficulty in purchasing another Elgato tuner.
I have wanted to purchase a “diversity?” tuner for a few years now. They used to be “off the shelf” at Harvey Norman, but are apparently now only available on-line from Germany. Every now and then I get around to trying to order one, but they seem to be perpetually unavailable.
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Funktioniert nicht mehr

Keine Verbindung, weder auf dem iPhone noch auf dem iPad. Völlig sinnlose App, wird auch nicht gepflegt.

IOS 64 bit läuft nicht

Leider ist es bisher nicht möglich mit der neuen 64bit Version eine Zusammenarbeit hin zu bekommen. Schade dass noch kein entsprechender Update verfügbar ist.