Excellent Service & Great Quality
I had a wonderful experience with Eyewa. The app is easy to use, the ordering process was smooth, and my eyewear arrived on time. The quality of the glasses exceeded my expectations, and the prices are very reasonable. Customer service was also responsive and helpful. I highly recommend Eyewa to anyone looking for stylish, high-quality eyewear at great prices. ⭐⭐⭐⭐⭐
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Good service
Good service
Al alandlus mall
Al alandlus mall
Very Bad
Very disrespectful, no answering and order is late so much an can’t contact anyone to know the status
Would NOT recommend
Horrible experience overall. The app, the shopping, the products 0/10
Disappointed
Not good customer care and not till the truth about the fake offer. They say free repair but when went to fix the lenses out from frame they installed big nail and said that what’s available almost injured my daughter.
Whoever the price is too much expensive not true what they announced.
One more this when I evaluate my orders with one star they removed and not approved my review.
I ordered medical glasses and received wrong dimensions of my lenses after a lot of complaints they said that your order we can’t do anything for you I left the useless glasses in branch.
Advise for everyone to go first and make comparison before order any shop normal not brand will give excellent services more than them.
Whoever the price is too much expensive not true what they announced.
One more this when I evaluate my orders with one star they removed and not approved my review.
I ordered medical glasses and received wrong dimensions of my lenses after a lot of complaints they said that your order we can’t do anything for you I left the useless glasses in branch.
Advise for everyone to go first and make comparison before order any shop normal not brand will give excellent services more than them.
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App Review
Excellent app, with an amazing main menu, keep up the good work
جدة
اكثر من رائعين واحترافيين و اكثر موقع يبيع المنتجات بسخاء وكرم ، يكفيكم اشتراك سنوي بسعر رمزي لتحصلوا على دبل المنتجات مجاناً أليس هذا رائعاً ، فخورة بكم وارجو لكم كل التوفيق🤲🏻🌷
The five print is really bad
The fine print is so bad, I have been wearing prescription eye glasses for 40 years. I have never been more disappointed by a retail chain or even a local retailer outlet in my life, across many countries including KSA. Read the fine print, be careful with the promotions. Again, very disappointing. On top of the ridiculous policies in the fine print, I bought one of the most expensive lenses and without exception, they were the worst quality lenses I ever had, the coating wore off in a few months and the vision space of multifocal was not even comparable to a less expensive pare I had. This is all I will say.
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Low quality products
They are selling low quality items like lenskart
Amazing Eyewa
Amazing service. Wonderful staff. Great guarantee facility. Really impressed.
Terrible experience
Horrible experience. They sent the wrong prescription glasses for me and no way to return.
The customer service says I have to visit a store now. Why should I have to inconvenience myself for a fault of yours?
Used this app for the first time and truly very disappointed. Lost a lot of money for nothing here!! Save yourselves and use lenskart, at least it’s reliable
The customer service says I have to visit a store now. Why should I have to inconvenience myself for a fault of yours?
Used this app for the first time and truly very disappointed. Lost a lot of money for nothing here!! Save yourselves and use lenskart, at least it’s reliable
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Eye test
I saw eyewa on instagram and i booked my appointment in megamall sharjah and i checked my eyes the staff was so friendly and helped me to understand everything about my situation i highly recommend
Eyes
The stuff in salam mall is every professional and super decent ❤️
Disappointed
Unfortunately, unprofessional ! I purchased a sunglasses 2 months ago and try to contact many times + visited the stores and with no valid response! Eventually stating it is no longer available and they chose to cancel my order. At least they can inform me (out of respect ) not looping for 2 months in customer service !!!
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الرياض
للأسف فحص النظر خاطئ وسيئ.
eyewa سلطنة عمان 💔
قمت بالطلب من Eyewa عُمان ولم يتم تسليم الطلب حتى الآن،
رغم انتهاء موعد التسليم وعدم وجود تواصل.
أطالب باسترجاع المبلغ كاملًا. واتمنى ان تكون هناك مصداقيه
رغم انتهاء موعد التسليم وعدم وجود تواصل.
أطالب باسترجاع المبلغ كاملًا. واتمنى ان تكون هناك مصداقيه
Disappointing
The order not delivered after weeks delay and waiting.. no refund has been added yet
No update in the order
Bad customer service and they don’t reply at all, no accurate time for delivery
Bad service
I’m really disappointed with my recent experience. I always order my daily lenses from Eyewa, but this time the service was very upsetting. My order took a long time with no update, and only after I raised a complaint did I receive a response saying the item was out of stock.
How is it out of stock but still shows available online? And why wasn’t I informed earlier? I’ve been waiting with no call, no message, nothing—only today someone replied. This is not the level of service I expect as a regular customer.
How is it out of stock but still shows available online? And why wasn’t I informed earlier? I’ve been waiting with no call, no message, nothing—only today someone replied. This is not the level of service I expect as a regular customer.
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رائع
شكرا لجهودكم والخدمة الرائعه
