About
Manage your internet services, view invoices, make payments, and track orders. Access customer support and check network coverage instantly. Offers self-service options for plan upgrades and troubleshooting.
What's New in EZECOM
5.2.3
June 17, 2026
+ Migrate customers + Fix bugs
Developer apps
FAQ
How do I register for a self-care account on EZECOM?
Existing and new EZECOM customers can register for a self-care account through the customer self-care portal to access additional benefits and manage their services.
What payment methods does EZECOM support?
EZECOM supports payments through various providers including Visa, Mastercard, ABA, Acelda, Wing, and WeChat Pay for bill payments.
Can I track my technical support tickets with EZECOM?
Yes, you can track all ongoing trouble tickets logged under your active internet IDs in real-time, receiving updates on resolutions and technical support arrival times.
How can I check network availability in my area with EZECOM?
The coverage map feature allows you to check EZECOM's network availability at your exact location or a pinpointed location directly from the app.
Does EZECOM offer a chatbot for support?
Yes, EZECOM provides a 24/7 service with virtual assistants, Chhnerm and Samanh, to help with product information, technical support, and customer service.
Can I change my internet plan using the EZECOM app?
Yes, you can self-upgrade your internet plan directly through the app based on your actual usage needs.
What is the update frequency for the EZECOM app?
The app was last updated on 2025-07-22, indicating regular updates to improve features and customer experience.
Is the EZECOM app available on all devices?
The EZECOM app is currently supported on iPhone and iPod devices.
