F1410 Assist

F1410 Assist lets you show your device's screen to your IT provider's technician, so they can see what you see and talk you through a problem. How it works: 1. Your technician gives you a 9-digit code. 2. Type the code and tap Connect. 3. Tap Start sharing, then confirm Start Broadcast. You stay in control: - Nothing is shared until you start the broadcast. - Your technician can see your screen but can't control your device. - Stop at any time from the app, the red indicator or Control Center. - If your device locks, sharing stops until you tap Share again. - The video is encrypted between your device and your technician's browser, and it isn't recorded. Your technician can see everything on your screen while you share, including notifications. F1410 Assist requires a code from a technician using the F1410 platform.