Faceter Video Surveillance User Reviews

Faceter Video Surveillance
Faceter Video Surveillance
Faceter South Africa (PTY) LTD

Customer Experience

Positive experience44.7% of reviews
Neutral10.5% of reviews
Negative experience44.7% of reviews

~ Based on 38 written reviews from the US App Store.

What users say

Is Faceter Video Surveillance Safe?

Faceter Video Surveillance appears safe based on user ratings. AppsHunter Safety Score for Faceter Video Surveillance is 91/100.

This assessment is based on 341 user ratings, with an App Store average of 4.6/5.

Safety Analysis

90.0% of ratings point to a safe experience
4.4% of ratings suggest some concerns
5.6% of ratings point to a risky experience

~ Based on 341 App Store ratings for Faceter Video Surveillance.

Is Faceter Video Surveillance Legit?

Faceter Video Surveillance appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Faceter Video Surveillance is 78/100.

Based on 78 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Awesome

Downloaded and setup in minutes! Great quality streaming from an old iphone 6. The premium plan looks feature rich and at a very reasonable cost. I am going to try setting up a few IP cameras and will add more to the review after more testing. Thanks for making the app available!

Delete my information

Hi I would like to delete my information and can’t seem to get notification about anything that my account has been deleted

Full of bugs and unreliable!

I installed this on x4 iPhones,
X3 as cameras, and x1 as a monitor.
It works and has the potential to be good, but the application crashes after less than one day, and it does not restart itself.
So unless you are at home to start it again,
it is useless!
Also the contact support button does not work, I even paid for a premium subscription to see if they could help, but no support and they can take days to reply.
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Can’t get it to work

Watched install videos by company CEO. Installed, working for a short period of time. Changed camera and viewer phones, good signal strength, reloaded app. Will work for a few hours, then “offline” for 8 hours. Open the app on camera phone and will begin recording but still offline on viewer or might work for a while. This is my 3rd day of failed attempts. I think it would be a good app if it worked. My takeaway from this app, you need to stay home to keep it working.
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Response from developer

Hello! We're sorry you didn't like the app. We will continue to improve Faceter to make the app best CCTV solution

Can’t get it to work

Watched install videos by company CEO. Installed, working for a short period of time. Changed camera and viewer phones, good signal strength, reloaded app. Will work for a few hours, then “offline” for 8 hours. Open the app on camera phone and will begin recording but still offline on viewer or might work for a while. This is my 3rd day of failed attempts. I think it would be a good app if it worked. My takeaway from this app, you need to stay home to keep it working.
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Does the job however

I would like support for dual recording of the front and back camera if applicable, the app is great from the ability to select zoom modes and turn on the flashlight gives it a head start over other apps. The ability for dual camera recording would be amazing.

Response from developer

Hello! Thank you for your positive review, buddy! We will make sure to pass your suggestions to the Developing Team. We wish you a good day!

Badly

To connect my phone (monitor) to another phone (camera), I suffered for two hours, but never connected. Poorly thought out connection. The interface is not intuitive. The poorly thought out connection algorithm is annoying. It seems that a top-level specialist should be connected. If someone wants to suffer like me, then try, maybe you will succeed. I'm deleting.
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Cant see live camera

It keeps saying camera unavailable when its clearly recording & both phones are connected to the internet

Response from developer

Hello! We are sorry to hear that :( Please get in touch with us via the feedback form. Go to settings --> support --> Report an issue. Make sure to fill in the email field so we can contact you back. We are willing to help you!

Slow and not user friendly

I removed this app after spending sometimes to figure it out. There are options to turn on flash light, share link to connect to camera, download or delete footage,… I don’t like the user interface however (Ads pop up, confusing layout, no black screen mode). I like the alfred app better for this kind of application.
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Response from developer

Hello! We're sorry you didn't like the app. We will continue to improve Faceter to meet our customers' expectations 🙏

This app is garbage. Don’t buy … waste of money

This app is like 20 seconds delayed and about a week the app stops working . I tried to contact supports but there is no support or any info except that it was developed in South Africa. Red flagged . This app would not load after a week of used . There’s much better solution out there . And cheaper ! If there’s a way to rate how bad a app is it would definitely get a 5 stars for the worst app out there . Thanks for a garbage app guys and taking my money .
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Technical Issue

It used to work on iPhone 6 but after updating it it crashes whenever I want to use it as a camer in my iphone6.

Response from developer

Hello! We are sorry to hear that :( Please get in touch with us via the feedback form. Go to settings --> support --> Report an issue. Make sure to fill in your email so we can contact you back. We are willing to help you!

Errors

When I first used the app I got this message right away:
“The operation couldn't be completed.
(Services.Discovery. Error error O.)”
Tryed troubleshooting methods but kept getting this error

Manager

Great

Help!

I just downloaded this app on my IPhone XR and soon as I open it I keep getting error message. “The operation couldn’t be completed service discovery error 0” I will update my review as soon as I get help

Great app

Works great and super happy with this app.

Spare iPad/phone camera

Works fine after some decoding of what information they want but you’ll figure it out. Also if you change parameters on camera, sometimes the link won’t work anymore, but it’s easily fixed. I like this app.

Response from developer

Hello! Thanks for your feedback. We will continue improving Faceter and hope you give us more stars in the future 🙏

I love this app

I am on this app all day. Thanks guys

Response from developer

Hello! Thank you so much for your kind feedback :) Have a great day!

I’m shocked and impressed

I did not expect the app to work this well. I haven’t been able to buy security cameras because other bills keep popping up. I had an old phone I haven’t used in years and this actually let me set it up as a security camera. Now I can feel better while at work. The motion sensor even works. Lol my cat keeps setting it off though
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Response from developer

Hello! Thank you for using Faceter, we are happy to hear it is useful for your pet monitoring 🙏

Night vision

Overall great app however please add night vision for phones when recording at night time . Instead of the flash light icon on the app makes a light come on that is too bright and too noticeable and makes it hard to see especially when recording out a window

Response from developer

Thank you for your suggestion, we will definitely pass it on to the developers!

iPhone

Finally am trying to make it operate

Response from developer

Happy to hear that :) if you have any further questions - do not hesitate to contact us via the feedback form in the App 🙌