WHERE THE F ARE MY FRICKIGN POINTS!!!
I JUST REGISTERED AND MY REDEEM LINK POINTS WORTH$2.10 ARE GONE ARE YOU SERIOUS?
App is bad
Made my account and can’t pay as qr code refuses to generate. When log out to try reset - now app states that user is not found.
Update
If you need user to update, please pop up when we clicking in. Not everyone will enable auto app update, and freezing the app is not cool at all especially when we want to make a payment. I almost want to give up and go to Sheng Siong when the app failed to load. Please take note developers!
Worst App Ever
Always stuck when make payment
Without search bar.
The app is so clever, a new AI app that doesn’t require search bar. Agentic AI smart app where it does the shopping for you know what you want, it seems to have know what you are thinking. Well done AI team!
Stock status not updated
When item shows low stock it is mostly out of stocks, the inventory control and cashier system are not linked to provide accurate update of the stock in store! Also the staff in store are not familiar with the return function in App and all go by manual process, please train them properly.
Fireprice的烧水壶有问题
fireprice 的烧水壶有问题导致我家停电，坑人，这超市买的西红柿烂了
Items added to cart kept disappearing
Added items to the cart and it disappeared. Added again, disappeared again.
Frustrating to use
When you use this app it will automatically adjust the brightness on your phone to maximum and often it does not turn it back to the original brightness. Also, you get unnecessary pop ups when trying to scan the qr at check out. This blocks the qr and forces the user to dismiss the voucher pop up before you can scan. I believe there is a lot of room for improvement- I always hate having to use the app. Also, it doesn’t remember my default store for scan and go and forces me to detect it every time i use this “feature”
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Please stop adjusting the brightness setting on my device
This app is often slow and lagging. I am forced to force close and reopen and it always forces my brightness setting to maximum without always turning it back down. It is quite frustrating. When the app actually works it is pretty nice, but these usability bugs should be addressed.
Apple Pay is broken with the latest iOS
Apple Pay is still broken. Latest iOS and latest FairPrice app. Nothing happens after paying with Apple Pay. On the Apple Pay side, the “ding” of approval can be heard. But Fair Price app just stalls.
Improved over time but much fundamental experience problems
1. After a few pages, none of the images showed up.
2. After a few add to cart interactions, the app slows down and took a while to respond to scrolling
3. App crashes often
2. After a few add to cart interactions, the app slows down and took a while to respond to scrolling
3. App crashes often
日本食材定期買いしてます
使いやすくて、便利です。国産野菜はUmaimon Japanで定期。地味に安い。水産はキレイ。まあでもシンガプライスです…😭
Search button is missing
Search button for in store page is missing after apps update
APP crashed
First time to install this APP and couldn’t login . It kept crashing and refused to login. Never met an APP like that. Such a terrible experience!
Bug
I would like to report a bug on the apps. I am not sure how to do so.
Poor Customer Service
App will no longer process my international Visa card. I was able to use previously, but it suddenly stopped working. My card continues to work fine with other merchants and the bank says I have all security requirements in place, yet customer support claims it is an issue with my bank and not related to any changes they made. Additionally their response time takes weeks and doesn’t actually provide helpful information, other than to use a local card…..
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Trust issues continue to show
The scan & go mechanism was completely offline during the CNY festive shopping season (at least for the store location we were at) but this was not made known to shoppers. Everyone was happily scanning their purchases and packing them into bags thinking they could skip the long cashier queues. Only to discover at the very end when attempting to pay that it was taken offline. Imagine the number of shoppers attempting to re-scan their shopping items again using another family member’s app or the repacking that had to be done.
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Unable to load pages
Not working
One more improvement necessary
What I find lacking in the app, is the option to add items, once the order has been made. That is an essential option as so many of us suddenly remember items after placing the order.
