Poor customer support
I have used this app for many years on the individual monthly plan. Once we upgraded to the family plan, I can’t get my family’s phones to recognize the family plan. Have not been able to get in touch with customer support to get their phones to recognize the upgrade.
Thank you.
Great Christian Music for the whole family.
Still doesn’t work
I did a review before abt how it wouldn’t let me buy it and then it was working and now it’s not again…it just keeps saying unknown error… it’s really frustrating bc I would like to listen to it. Also when I could I wish they would add more albums and even some new people.
Please help
My family loves this app since it’s the only one we allow on their phones and app acts like I am not subscribed. I choose the subscribe now button and am just told I have already subscribed. Seems to be stuck in this loop and will only play 20 second samples of songs. Support link doesn't work either, would love for someone to help us. Please we would greatly appreciate it.
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A terrible app
Never have I had to deal with such a rubbish app, although it worked well on my mobile phone. I had a terrible time trying to get the app on my iPad to work although the staff at Faith Music was doing a good job. The whole experience was terrible I don’t know how many emails I sent to themand it hasn’t been resolved
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