Family Bay User Reviews

Top reviews

Maravilhoso

Me viciei amo jogar esse joguinho

Fass ohne Boden

Dieses Spiel ist ein Fass ohne Boden! Jede Aktivität verlangt zu zahlen. 3,99 € - 6,99 € - 7,99 € an jedem Event kann man nur gegen Euro teilnehmen. 100 zusätzliche Energie kostet 10, dann 20, dann 40 und dann 80 Edelsteine. Weiter ging ich nich aber es verdoppelt sich sicher weiterhin. Wer tiefe Taschen und genug € hat - Bitteschön!
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Response from developer

Hallo, vielen Dank für dein Feedback. Es tut uns leid, dass dir deine Erfahrung nicht gefällt. Wir arbeiten ständig an der Verbesserung von Family Bay, also schau ab und zu mal vorbei und wirf einen Blick in unser Help Center für Tipps und Tricks. 🪄

Играйте сами в свою игру

Долго давала этой игре второй шанс. Идея и концепция игры интересная. Да, энергии не хватало, но было терпимо. События были выполнимые, еженедельные задания выручали. При досрочном завершении островного пропуска , за выполнение оставшихся заданий давали 50 энергии. Только этим и вытягивала игра, давала возможность дать фору новым недельным заданиям , выполнить текущие события и получить еще награды. Но разработчики решили , на просьбы в отзывах добавить больше энергии, сделать ее еще меньше. Сократили энергию за задания островные с 50 до 5!!! В 10 раз. Еженедельные события невыполнимые. Сперва было отстроить 35 заданий на неделе. Едва половину можно было сделать. А теперь они хотят, чтобы мы тратили 300 рубинов в неделю для получения всех наград. Изменять игру в минус игрокам-это свинство. Либо оставляйте как есть, раз уж сделали, либо меняйте на что-то эквивалентное. В общем, спасибо, удаляю
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Response from developer

Здравствуйте, нам очень жаль, что игра перестала приносить вам удовольствие. Мы постоянно работаем над улучшением Family Bay, поэтому заглядывайте к нам и проверяйте наш Справочный центр для полезных советов. 🪄

Все супер

Все супер

Response from developer

Здравствуйте, нам очень приятно это слышать! 🙂 Благодарим за отличный отзыв и поддержку. Мы постоянно работаем над новыми функциями и событиями, так что продолжайте играть и получать удовольствие от Family Bay.

Terrible support

Made a purchase while my internet dropped. It went through apple fine but never received the purchase. They refused to fix the issue and would take forever to reply. Payments always are pending with apple as I make frequent purchases. They wait till I make more purchases and in a few days they bill me. That doesn’t make me feel valued as a customer. I refuse to make another purchase. All you are to them in a dollar sign.
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Super jeux

Amusant et divertissant quand il fonctionne bien

Response from developer

Bonjour, nous sommes ravis de lire votre commentaire ! 🙂 Merci pour votre retour positif. Nous travaillons sans cesse sur de nouvelles fonctionnalités, alors continuez à jouer et profitez bien.

Very very interesting game I like that 🧿🧿

To much interesting 🧿🧿🧿😇game

Response from developer

Hello, we love hearing this! 🙂 Thank you for the awesome feedback and support. We are constantly working on new features and events so keep playing Family Bay and enjoy.

More Energy

Love playing the game, But it is rather hard to gain enough energy to play for a long period of time, unless you buy and I’m not doing that. I believe if you had more for energy charge, or some kind of way to gain extra energy ,like your other game Family Island then it would be even funnier.

Response from developer

Hello, thank you so much for the kind words, we're really glad you're enjoying Family Bay! 🙂 That said, we've noted your feedback about the energy charge and gaining extra energy. Please don't hesitate to reach out to our Support Team so we can look into your suggestions and make sure your experience stays a great one.

Fun Game

At the beginning you struggle to have enough energy to play for very long. But once you get into the little side games and realize what thing gives you energy, you can play for much longer.

Response from developer

Hello, thank you for taking the time to share your thoughts with us. We are so glad to hear you're enjoying Family Bay. Don't hesitate to reach out to our Support Team for any further assistance.

family bay

I love the other one this one is ok but I put a lot in the other one☺️

Response from developer

Hi there, we appreciate your feedback. We're sorry you're not enjoying your experience. We're always working on improving Family Bay, so check our Help Center for tips. 🪄

So far it’s fun!

This game is fun & funny, Donki is a goof, I unlocked him & he recently “crash” landed into the game.

Response from developer

Hi I <3 Reese's!, we're so happy to hear you're having fun with Donki's goofy arrival! Knowing you're enjoying Family Bay is why we're here. Reach out if you ever need help!

Вход в игру

Не могу зайти в игру. Пишет что нет интернет соединения, но это ошибка. Удаляла и скачивала по новой, но все повторяется 🥲

Response from developer

Здравствуйте, s.asiya31! Нам очень жаль, что вы столкнулись с этой проблемой в Family Bay. Наша служба поддержки будет рада помочь вам разобраться с ошибкой подключения.

Game crashed

Game has for five days now

Response from developer

Hi Okay Kay 38, thank you for your feedback. We will use your comments to help us improve Family Bay.

Expected it to improve, not get worse

The coins to upgrade got ridiculously high while the rewards got worse..no more red boxes.. a ruby for 400 pt upgrade? lol , not good. Close to giving up on this one

Response from developer

Hi Nickname728983! We're glad to see you're enjoying Family Bay and appreciate your feedback regarding the upgrade costs and rewards. We'll make sure to take it into consideration as we work to improve the game. Feel free to reach out to our Support Team if you need any further assistance.

Очень мало энергии

Игра хорошая, однако, добавьте больше энергии, обмен дубликатов.

Response from developer

Привет, Sweet_pie65! Мы рады, что вам нравится Family Bay, и благодарим за отзыв. Мы обязательно учтем ваши предложения по поводу энергии и обмена дубликатов в дальнейшей работе над игрой. Если вам понадобится помощь, наша служба поддержки всегда готова помочь.

Pra quê uma foto?

Só quero jogar, pra quê ter uma foto minha? Confirmar minha minha identidade ? Sem cabimento! Se eu pudesse, seria zero estrelas.

Response from developer

Olá, Amor as cegas - natal. Para qualquer dúvida ou solicitação sobre este tópico, sinta-se à vontade para nos contatar em info@moonactive.com. Obrigada!

X

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Response from developer

Hi Hpw8, thanks for the five stars! We're thrilled you're enjoying Family Bay and are working hard on new features for you to enjoy.

Family Bay

Zu häufig Aktualisierung, das stört.

Response from developer

Hallo OmaPingu, danke für dein Feedback zu Family Bay. Es freut uns, dass dir das Spiel gefällt, und wir nehmen deinen Hinweis zu den häufigen Aktualisierungen gerne auf.

Really like family bay…but

So I got to level 25 and nothing would work I spend so much money trying to beat levels and I have never spend money on games before so I got upset and deleted the game and after a while I redownloaded it and I’m back to level 20 again I never liked merge games until I found this one and I just update it hopefully I won’t be stuck on level 25 on the little boat again were it wouldn’t do anything fingers crossed
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Response from developer

Hi chatasc, we're sorry to hear about the trouble you've had with the level 25 boat and your progress. Our Support Team is here to help look into this for you.

Glitched board and items required missing

This game is one of the better ones I’ve played in sometime allowing to grow at your own pace and giving responsibility good packages to buy at your convenience. However I’ve experienced glitches in the main board where it tells you it’s full but nothing is showing on it. I went out of game several times only to find items to gather is now not showing so unable to play game now. Hope it’s sorted soon as it is a very good game and would have got 5 stars if not for issues .
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Response from developer

Hi Tessyrose02, we're glad to see you're enjoying Family Bay and appreciate your feedback regarding the board glitches. We'll take it into consideration to improve the game. Feel free to reach out to our Support Team if you need any further assistance.