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About

Access your personal health records securely and confidentially. View diagnostic results, medications, appointments, and more 24/7 through a user-friendly web portal and mobile app.

Access personal health records
View diagnostic results
Track medications and vaccines
Manage clinical appointments
Secure and confidential portal
24-hour access
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What's New in Family Hifazat

9.1

May 18, 2026

In this version we have improved app functionality and fixed bugs.

User reviews

Reports are nowhere to be found

All my previous and current radiology reports are missing the radiology folder shows empty and the hospital is not providing any scan reports or pictures. Saying that it will appear on app when it doesn’t.

App not working

The app is not working. Unable to login.

Unable to do Online Payment

Receiving the below error when trying to do online payment for a scheduled appointment, previously this issue was not there. I might change the 1 star rating incase the issue is resolved quickly. This issue has been there for almost a month now: You are not authorized to view this page. The transaction has not been processed. If the problem persists please report your problem and quote the following Error Reference Number: E-47F8789C21BD485B868D12263F79F6E7
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Crashing

Its not working.. first i thought that this is happening because i haven’t had updated it for a long time ago. But its not opening after the update even!!!

Mr Atif Ashraf Khawaja

Excellent App like excellent services they always provide. Since I have downloaded this app my hospital details are in my hands I have control over all medical records and appointment. I don’t need to carry file and xrays I just log in and it’s all there. Just amazing . Excellent work.

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FAQ

What is Family Hifazat?

Family Hifazat is a secure and confidential patient portal provided by Aga Khan University Hospital Karachi. It allows patients 24-hour access to their personal health records through a web portal and mobile applications.

What kind of health information can I access with Family Hifazat?

You can access a wide range of personal health records, including diagnostic results, imaging reports, medication lists, vaccination history, clinical appointment details, and discharge summaries.

Is Family Hifazat secure and confidential?

Yes, the Family Hifazat portal is designed to be secure and confidential, ensuring that your personal health information is protected.

On which devices can I use Family Hifazat?

Family Hifazat is available on iPhones, iPads, and iPods, providing access to your health records across multiple Apple devices.

How often is Family Hifazat updated?

The app was last updated on August 21, 2025, indicating ongoing development and maintenance to ensure reliability and functionality.

What is the age rating for Family Hifazat?

Family Hifazat has an age rating of 12+, making it suitable for users aged 12 and above.

Does Family Hifazat have ads?

No, Family Hifazat does not contain advertisements, providing an uninterrupted experience for users accessing their health records.

What do users think of Family Hifazat?

Family Hifazat has a rating of 4.1 stars from 9 ratings, suggesting generally positive user experiences with the app's functionality and ease of use.