Famsy User Reviews

Name: Famsy: Family Location Tracker
Rating: 3.55556 (216 reviews)

Famsy: Family Location Tracker

Appmaking LTD

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SCAM!! Horrible Customer Service. scam!! Do not use!!

I have been trying to cancel my subscription but the email I signed up with I no longer have access to it and they won’t cancel or tell me how to cancel using another email. They keep charging my account. Clearly not a legitimate business.

Italianchic28

2 years ago

Response from developer

Hi, Dear User! We completely understand your frustration and we apologize for the inconvenience with billing. Please provide us with your email address via e-mail familyspots@appdesk.zendesk.com, and we will gladly assist you in cancelling your subscription promptly. Best wishes!

This is definitely a scam

I keep trying to cancel and they don’t have any of my information but keep charging me through Apple Pay . I’ve reach out

lovestylin

2 years ago

Response from developer

Hello! Please get in touch with us via e-mail familyspots@appdesk.zendesk.com. Kindly give as much information as you can about your issue, which will help us to solve the problem as quickly as possible. Kindly remember to mention the ticket number #595849 so that we may assist you promptly. All the best!

Fraudulent charges

This app is charging my card fraudulently….the subscription was canceled the same day within the same hour of downloading it but still charging my card. They do not have a customer service number to where you can contact them and the emails aren’t working….this company is a scam and steals money

daniiredd

2 years ago

Response from developer

Hello! We're sorry to hear about your experience. Please reach out to us through the support form in the application or via e-mail familyspots@appdesk.zendesk.com so we can investigate and resolve this for you. Your satisfaction is our priority. Kindly be sure to specify ticket number #595436 so that we can help you quickly. Best wishes!

Cancel

I’ve tried to cancel this and no one will help me. I never intended to sign up. Emails go unanswered and I keep getting charged!

Cwiesen

2 years ago

Response from developer

Hi! We're sorry to hear about your experience. Please reach out to our customer support team through the support form in the application or via e-mail familyspots@appdesk.zendesk.com for assistance with canceling your subscription and addressing any billing issues. Your satisfaction is important to us!

Scam

This app steals money

Маріана1992

2 years ago

Scam

I tryed to cancel and this app won’t let me cancel I contacted family support and no response I want my money back

caretaker 101

2 years ago

Response from developer

Hi, Dear User! Thank you for your review. We are sorry that you had such a problem with the cancelation. Please get in touch with us through the support form in the app or via e-mail familyspots@appdesk.zendesk.com. Kindly be sure to specify ticket number #574229 so that we can help you quickly. We will find a solution. Best regards!

Es un engaño

No funciona como dicen que sería. Debí coger la de $1.

TELEMEDICOS

2 years ago

Response from developer

Hello! We are sorry to hear that your experience was not as expected. If you need help with the application, please contact us through support form in the application or via e-mail familyspots@appdesk.zendesk.com to solve any problems you may have. Kindly include the ticket number #567283 for prompt assistance. Thank you for your feedback!

trashy application

do not use because it is not useful

mushsgsbaj6<<

2 years ago

Response from developer

Hello! We're sorry to hear that you found our app to be trashy. We'd love to hear your feedback on how we can make it more useful for you in the future. Warm wishes!

Scam on billing

They are a scam. After the subscription was canceled during the trial.period I was charged on that day as well as two weeks later..have emailed customer support for over a month with the same ticket number. As there automated email spills out the same rejection over and over. So you don’t get no real response. As You’re getting charged again after the subscription been canceled. 😡 . This is illegal and I will take legal action for it through my cc company.

Solymarward12

2 years ago

Response from developer

Hello! We're sorry to hear about your experience and frustration. Please reach out to us via e-mail feelsy@appdesk.zendesk.com directly with your ticket number #564957and our team will work to resolve this for you as soon as possible. Thank you for bringing this to our attention.

This app is fake

I ask to cancel my subscription hopefully they don’t charge me because I canceled today but I’m reading a lot about people getting charged after this better not happen to me

devtori23

2 years ago

Response from developer

Dear Customer! We are deeply sorry about this issue. In order to we can help you, please contact us through support form in the application or via e-mail familyspots@appdesk.zendesk.com. Make sure to mention the ticket number #562715 so that we can assist you promptly. Thank you for your patience and understanding.

Canceled subscription and they still charge you

Canceled subscription and the app continues to charge me $19.99 + 0.99 . This occurred for two months now. Apple will reimburse you after the transaction goes through.

Currently waiting for customer service that’s affiliated with the app to cancel the subscription.

Disappointed Customer !!!

2 years ago

Response from developer

Hi! FamilySpots here! We apologize for any inconvenience caused. To resolve your issue efficiently, please contact our support team through support form in the application or via e-mail familyspots@appdesk.zendesk.com. Kindly include the ticket number #557161 for prompt assistance. Thank you for your understanding, and we will make every effort to address your concern as quickly as possible.

Keeps billing my credit card after canceling subscription

This is such a scam I have been communicating with customer support for a refund of erroneous charges. Have them all the proof they needed. I’m waiting on a refund and asked them not to bill my card and they verified my subscription was cancelled and then billed my card again today. This has got to be illegal!

Neek723

2 years ago

Response from developer

Dear Customer! We are deeply sorry about this issue. In order to we can help you, please contact us through support form in the application or via e-mail familyspots@appdesk.zendesk.com. Make sure to mention the ticket number #541263 so that we can assist you promptly. Thank you for your patience and understanding.

Needs acceptance from other party

Waste of time and money. I signed up for 3 days only to find out that the other party needs to accept tracking permissions. Secondly , i am being charged for a $19.99 subscription that I didn’t authorize. Please refund.

Luveea

2 years ago

Response from developer

We're sorry to hear about your experience, Luveea. We appreciate your feedback and apologize for any inconvenience caused. Please reach out to our support team via email familyspots@appdesk.zendesk.com for assistance with the subscription charge. Make sure to mention the ticket number #534590 so that we can assist you promptly.

scam

I canceled right away and they continue to charge my card. Customer service is through email and response is lagged and still waiting for resolution. Do not download!!!

Alliemily75

2 years ago

Response from developer

Hello! Kindly double-check your inbox, perhaps you have already received a response from us. If you still haven't received a reply, please get in touch with us via the "support" form in the application or via e-mail familyspots@appdesk.zendesk.com. We’ll try our best to help you with this concern.

Misleading donot get

This app needs you to send the other person an invite , it doesn’t just let you track others through their number without an invite. That wasn’t stated in the advertisement. Keep your money! Use find my or send eachother locations .

lotus💋

2 years ago

Response from developer

Hi! We apologize for any confusion. Our app requires mutual consent for location sharing, promoting a safe experience for all users. We hope you’ll give us another chance in the future!

Amazing app service

I have been searching for apps that could remotely access a phone as things get really horrifying when I had a hunch that my significant other could be cheating behind me. This has always been a huge limitation for me as I’ve always wanted to see every single thing in my partner’s phone without getting hold of her phone or she noticing anything. I noticed every red flags and she started acting suspicious and being all secretive, I knew i had to do something swiftly about it as I couldn’t endure the pain from her dishonesty. She would hardly text or call or even reply my calls any time i was away for work in other cities , this got me unease and worried. I spoke to a friend who have had similar issue and suggested that if I want to get court admissible information, I would need to employ solid investigatory expert that deal in device’s tracking and web surveillance. He went on to refer Kevin and I sent him a message via DarknetGuruHacker @ gmailcom. I carefully explained my hunch in the message, i provided the information that was required about my partner and we agreed on an affordable fee. Within couple of hours, he was able to access her phone and i know where she was exactly in real time. It came to me as a shock when i found out my partner of seven years was an infidel. Why don’t you write to him ?! if you are in such quagmire.

Thiemann BenJaY

2 years ago

Amazing app

I have been searching for apps that could remotely access a phone as things get really horrifying when I had a hunch that my significant other could be cheating behind me. This has always been a huge limitation for me as I’ve always wanted to see every single thing in my partner’s phone without getting hold of her phone or she noticing anything. I noticed every red flags and she started acting suspicious and being all secretive, I knew i had to do something swiftly about it as I couldn’t endure the pain from her dishonesty. She would hardly text or call or even reply my calls any time i was away for work in other cities , this got me unease and worried. I spoke to a friend who have had similar issue and suggested that if I want to get court admissible information, I would need to employ solid investigatory expert that deal in device’s tracking and web surveillance. He went on to refer Kevin and I sent him a message via DarknetGuruHacker @ gmail. I carefully explained my hunch in the message, i provided the information that was required about my partner and we agreed on an affordable fee. Within couple of hours, he was able to access her phone and i know where she was exactly in real time. It came to me as a shock when i found out my partner of seven years was an infidel. Why don’t you write to him ?! if you are in such quagmire.

Thiemann BenJaY

3 years ago

SCAM!! Horrible Customer Service. scam!! Do not use!!

Italianchic28

3 years ago

Response from developer

Nightmare

I saw this app on a social media add. I signed up for a free trial and immediately realize it was not what I expected and that there were several similar apps but much better than this one. I immediately cancel the subscription but now they keep charging my account. They charged me the whole $19.99 for a year and then 1 week later they charged me another $14.99. I have sent 5 request to cancel but they just keep charging my account. DO NOT SIGNUP FOR THIS APP

Maxima Poindexter

3 years ago

Response from developer

Hi! We apologize for the inconvenience you've experienced. Please contact us via e-mail familyspots@appdesk.zendesk.com and we'll promptly assist you in cancelling your subscription and resolving any payment issues you may have encountered. All the best!

Garbage

Very misleading I’m thinking you can just track your partner if you want to know what they are doing and it’s misleading!!!!!!!!

coko💋

3 years ago

Response from developer

Hello! Thank you for trying our app. We apologize for any misunderstandings. Our app is designed to provide transparency and does not track partners without their consent. If you have any further questions or concerns, please contact our support team. Kind regards!