Absolute garbage
I did a recording and tested out the transcript feature, and it worked great. I then went ahead and paid for a year of the app. Ever since I paid, I have not been able to get the recording to create the transcript. For days every single time I try it says the service is unavailable. Try again later. They took my money and now offer zero functionality. So angry. .
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What a lie
This app doesn’t work. Been recording meetings for the past week and it starts loading but never ends up doing the job. Do not download. I WANT MY MONEY BACK!
Not Legit
Not the original, and does not transcribe. Records well though.
Does not work
When trying to get summary or notes, says unavailable at this time and try again later. Tried daily for 3 days. Same thing. Complete waste of time .
Didn’t Work, Zero Support
This app does not do what it claims it can do for meetings more than 15 minutes long. I needed notes from a 50 minute meeting transcribed and it could not do it. I sent 2 emails via support link to get assistance and I got zero responses over 48 hours. Detrimental to my project. Membership cancelled. App deleted. Going elsewhere.
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Completely useless
I just had a less than 1 hour meeting. I am trying to get the summary of my recording and I get error message even though I paid for the premium. What’s the point ? You don’t deserve my money.
Rubish
Doesn’t work and doesn’t transcribe a 5min audio.
I paid for premium, asked for support and no one responded…
I paid for premium, asked for support and no one responded…
Not connected to FathomAI meeting recording application
If you think this is at all connected with FathomAI meeting recordings that records, transcribed, and provides AI summaries and queries do NOT expect it. From what I can tell this app is infringing on FathomAI naming and branding. I am shocked Apple would allow this application through without clarification of branding. I am giving it 2 stars because I don’t know if it does the job but the branding and naming is enough to have me delete it.
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Can’t be trusted
This app doesn’t work. I trusted it to record a very important meeting and at the end it just said “recording failed”
Against my better judgment i gave it a second try and it won’t process the transcript much less provide a summary. Don’t trust it!!
Against my better judgment i gave it a second try and it won’t process the transcript much less provide a summary. Don’t trust it!!
Doesnt work
Tried my first transcription. Said service was unavailable. Waited a day tried it again. Still not working. Forgot about it for a day or two. Tried it again multiple times, still not available. But now the trial period has passed and they got my $5.99. App is a joke.
This isn’t fathom, it’s a scam
The transcription features don’t work. The AI summary doesn’t work. They are pretending to be someone else and the app does not provide you away to unsubscribe. This is a complete scam.
Completely Useless.
Don’t waste your money. Have tried to use it three times. Once it said it was recording but at the end said error nothing recorded. Twice out of two times it has failed to be able to transcribe anything.
Settings issue
There is no transparency in cancellation options it should be in the settings to cancel. Also there should be an option to close that screen on every option or go back. You get stuck on the paid subscription options every time and I have to close the entire app.
Garbage
Didn’t work at all. Don’t waste your time. Look for a reliable alternative.
Doesn’t work
Recorded a mtg. Asked it to transcribe but it didn’t work — got an error.
Then deleted the app and tried to re-add (for troubleshooting purposes), but it’s requiring me to pay for another subscription when I already have one!
I want a refund!
Also, I heard this app is a scam of the Fathom desktop app, so be careful!
Then deleted the app and tried to re-add (for troubleshooting purposes), but it’s requiring me to pay for another subscription when I already have one!
I want a refund!
Also, I heard this app is a scam of the Fathom desktop app, so be careful!
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Response from developer
Hi Andrea, We're very sorry for the frustration this caused. The transcription error you encountered is not expected, and if you already have an active subscription, you should be able to restore your purchase instead of purchasing again. Please contact our support team with your Apple ID or purchase details so we can help restore your subscription and investigate the transcription issue. Regarding your other concern, our app is an independent product and is not affiliated with the Fathom desktop application. Thank you for bringing these issues to our attention.
Rarely functions Properly
The app works at first, but now 90% of the time after recording in attempt to transcribe, an error occurs and the recording is lost. In addition, fathom AI has charged my credit card numerous times for the same service and I have yet to hear back from customer support.
Response from developer
Hi, We're very sorry to hear about your experience. The transcription error and lost recordings are not expected behavior, and we understand how frustrating that is. We'd also like to investigate the duplicate charges you mentioned. Please contact our support team with your account details and purchase information so we can review both issues and help resolve them as quickly as possible. Thank you for your feedback—we appreciate you bringing this to our attention.
Not good
It won’t transcribe and it has now lost a recording that is needed. I have sent two emails to the support team and have not received any response.
Does not work!
Nothing works with this app at all. Very frustrating after paying $40.
My recordings won’t transcribe and I can’t get anyone to respond after I starting paying for it.
My recordings won’t transcribe and I can’t get anyone to respond after I starting paying for it.
Scam!
I copied Fathom AI and they advised me they don’t have an app and this is a scam.