Spam and bugs. Deleted account.
They abuse notifications to send ads. Send text and email spam. Deleted my account.
Not ready for Prime Time
I live in the Bay Area and really want a ride share co-op to work successfully here and compete with Uber and Lyft. Unfortunately this app (and Fare Co) does not help that goal as it currently is. First there is ZERO marketing happening to get the message out that an alternative to the monopolies exists. SF residents would absolutely become drivers and passengers of Fare if a simple billboard or two was placed here in the city. The increase in usage would more than make up for the cost of a billboard. Second it’s next to impossible to open an account in your app. Right now it REQUIRES a referral code to become a passenger member. I don’t know any of the drivers yet; how am I to know who gets my referral. The only way I was able to get past that create account screen was to put in a code that someone posted in the App Store review section. Whoever that driver is or where he drives, I have no idea. But he got my referral and that’s stupid. You need to remove that requirement immediately. And finally the Fare app in the Apple App Store is not listed first or second or even third when I search for ‘Fare’. I had to scroll down to finally see it (I think as the sixth choice?). Since it’s not seen at the beginning many people just assume it’s not real. You guys need to fix this SEO. All in all I want a rideshare co-op to work here in the Bay Area but as it currently exists, this is not it.
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Feedback
Needed to go to website chatbot to get a referrer code. Too much friction for me.
rider supporting drivers
Took a ride with a great female driver, who was, on time, professional, easy ride start to finish.
She mentioned FareCo-Op isn’t backed by big VC money like the other guys, so the app isn’t perfect yet, but they’re building it the right way and it’ll only get better.
I love knowing my fare actually supports the people driving, since this is driver-owned.
Found out I can even earn by referring friends as a rider, not just drivers. This is what ride-hailing should’ve been from the start.
She mentioned FareCo-Op isn’t backed by big VC money like the other guys, so the app isn’t perfect yet, but they’re building it the right way and it’ll only get better.
I love knowing my fare actually supports the people driving, since this is driver-owned.
Found out I can even earn by referring friends as a rider, not just drivers. This is what ride-hailing should’ve been from the start.
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App Does Not Work
App worked my first try. The fares seemed high as a rider. Then the app stopped working. It tells me to update and directs back to app store where there is no update. It is a never-ending cycle. Also, when the app worked the first time, there was no car available...lol. They are advertising this thing like crazy but they should have been ready first. So it looks like bad AI in the app is trying to compete with Robocars. So far, Robocars are winning.
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Needs Work
I wish I could give a usage review, but can’t because I can’t even get passed creating an account. Apparently, entering a referral code is programmed as a hard requirement for creating an account. I heard about the app on the radio so have no referral code to enter….
Terrible app
This app is terrible. Can’t register, can’t reset password. Sadly have to continue to use lift or uber…
Want to use!
I really want to use this app and support the co-op model but I can’t get it to work. Can’t login, I try to reset my password and I never get the emails or texts. I love the idea but seems like it’s not very well designed
SYSK Should Edit Out Their Mention
Wow in a bad way!
No focus on customer experience. I can’t even finish account creation. There is nothing intuitive about this app.
Would love to support a co-op alternative ride-share service, but this isn’t it.
No focus on customer experience. I can’t even finish account creation. There is nothing intuitive about this app.
Would love to support a co-op alternative ride-share service, but this isn’t it.
No comercial insurance
This company drives you around with out insurance be aware of the reality of this scam app
I experimented with the app
As the title says, I tried experimenting with the app to see how much the fare was compared to uber and was notified that the app is not available here in the US, or at least in Arizona. At the very least, I’m glad I didn’t put any money into it at this point.
?
I don’t understand how there’s reviews for this app that are in my country but I just tried to see how much the difference would be from work to home and I got a “not doing business in this country” I’m in California. I just got told about this app on Friday and now somehow it doesn’t work?
Driver
No driver was around when I wanted a ride today right now
🚕The Future of Rideshare ⭐️✨
If you are thinking of joining, don’t overthink, just do it! You are free to use my referral code N9WYRLKV if you need one. You win as a rider, driver, and even as a YouTuber. No losers here! Tip: When signing up make sure that your phone number has no special characters…
Can’t sign up
Won’t let me sign up without a referral code
San Diego
"Fare Coop is a game-changer for my daily commute! The app is super user-friendly, easy to navigate, and linking my transit card was a breeze. I love how I can track my savings and see all the discounts at a glance. Thanks, Fare Coop, for making my rides more affordable and hassle-free
Saved the money on every ride so far compared to the other guys
So far every time I’ve used the app I’ve saved money compared to the other big two rideshare companies. In fact, I’ve saved over and above their 20% average savings when I’ve gone to events and concerts. It was more like 40% savings as they don’t have any search pricing, which is a big plus in my book. The use of the app is easy and the price is always the same at the end of the ride. Unlike some other apps I’ve used where they charge me more than I was quoted on my credit card after the Fact. But my most exciting thing is they gave me my own referral code to use to sign up my friends and family and I’m earning money on every ride. They take already and keeps going up so very excited about this new rideshare company and looking forward to using them more and more as they get more drivers.
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Zero stars
I was recommended this app by a former lyft driver, who said it’s cheaper and gave a promo code for my first ride.
I have tried to use this app multiple times to give it a fair chance. Every ride I have scheduled has been cancelled by admin.
I was about to try again and book my ride for work tomorrow night, but I realized the fare cost more than my lift.
Also my promo code doesn’t work because I used it to book a ride that was cancelled.
I have tried to use this app multiple times to give it a fair chance. Every ride I have scheduled has been cancelled by admin.
I was about to try again and book my ride for work tomorrow night, but I realized the fare cost more than my lift.
Also my promo code doesn’t work because I used it to book a ride that was cancelled.
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What do they want?
I’m in Sacramento CA, and I’ve downloaded this app, but I can’t seem to get started with it. I put in my pickup point and destination, but when I hit “Ride Now” it tells me to add a credit card, and when I hit “Card” it says “No other wallet mode available in this city.“ I have no idea what that means, or what I’m supposed to do. Very frustrating and totally worthless.
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Response from developer
Hi there, We’re sorry to hear you had a frustrating experience — and we truly appreciate your feedback. To help you get started, we recommend watching this quick tutorial that walks you through how to request a ride with us: https://www.youtube.com/watch?v=BQt9FDNp_GM As a driver-owned platform, we’re committed to building a better experience for riders and drivers alike — and your input helps us get there. We sincerely hope you’ll give us another try! — Fare Co-op Support Team
Poor app/Sketchy Drivers
The app itself is poor and clearly a work in progress. The map cannot be oriented the same way you would in any map function. The map would also not record the address where you pointed your location to the driver. Had to message the driver the proper location. The driver once picked me promptly then canceled my ride once he found a more lucrative rider for the airport. Very empowering to the drivers. Not so much us
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Response from developer
Hi there, We’re really sorry to hear about your experience and appreciate you taking the time to share it. Fare Co-op is a driver-funded, driver-owned platform — created by drivers who are working together to take control of their future as automation threatens to replace them. While the app is still evolving, our goal is always to improve the experience for both drivers and riders, and your feedback plays a key role in that. Regarding the map, we rely on Google Maps to detect addresses based on the coordinates you select — so if an address doesn’t register correctly, it’s unfortunately a limitation of the Maps API itself, which also affects other apps using the same technology. As for your ride being canceled in favor of a higher-paying trip — that’s completely unacceptable. While all our drivers are vetted under California’s requirements, behavior like this goes against our community values. We’d be grateful if you could reach out to us at info@fare.coop with the driver’s name so we can take appropriate action. We do not tolerate this kind of conduct, and any driver who does this more than once will be removed from the platform. Thank you again for the honest feedback — we’re committed to doing better. — Fare Co-op Support Team
