Not ready for Prime Time
I live in the Bay Area and really want a ride share co-op to work successfully here and compete with Uber and Lyft. Unfortunately this app (and Fare Co) does not help that goal as it currently is. First there is ZERO marketing happening to get the message out that an alternative to the monopolies exists. SF residents would absolutely become drivers and passengers of Fare if a simple billboard or two was placed here in the city. The increase in usage would more than make up for the cost of a billboard. Second it’s next to impossible to open an account in your app. Right now it REQUIRES a referral code to become a passenger member. I don’t know any of the drivers yet; how am I to know who gets my referral. The only way I was able to get past that create account screen was to put in a code that someone posted in the App Store review section. Whoever that driver is or where he drives, I have no idea. But he got my referral and that’s stupid. You need to remove that requirement immediately. And finally the Fare app in the Apple App Store is not listed first or second or even third when I search for ‘Fare’. I had to scroll down to finally see it (I think as the sixth choice?). Since it’s not seen at the beginning many people just assume it’s not real. You guys need to fix this SEO. All in all I want a rideshare co-op to work here in the Bay Area but as it currently exists, this is not it.
Show more
Feedback
Needed to go to website chatbot to get a referrer code. Too much friction for me.
rider supporting drivers
Took a ride with a great female driver, who was, on time, professional, easy ride start to finish.
She mentioned FareCo-Op isn’t backed by big VC money like the other guys, so the app isn’t perfect yet, but they’re building it the right way and it’ll only get better.
I love knowing my fare actually supports the people driving, since this is driver-owned.
Found out I can even earn by referring friends as a rider, not just drivers. This is what ride-hailing should’ve been from the start.
She mentioned FareCo-Op isn’t backed by big VC money like the other guys, so the app isn’t perfect yet, but they’re building it the right way and it’ll only get better.
I love knowing my fare actually supports the people driving, since this is driver-owned.
Found out I can even earn by referring friends as a rider, not just drivers. This is what ride-hailing should’ve been from the start.
Show more
App Does Not Work
App worked my first try. The fares seemed high as a rider. Then the app stopped working. It tells me to update and directs back to app store where there is no update. It is a never-ending cycle. Also, when the app worked the first time, there was no car available...lol. They are advertising this thing like crazy but they should have been ready first. So it looks like bad AI in the app is trying to compete with Robocars. So far, Robocars are winning.
Show more
Needs Work
I wish I could give a usage review, but can’t because I can’t even get passed creating an account. Apparently, entering a referral code is programmed as a hard requirement for creating an account. I heard about the app on the radio so have no referral code to enter….
