Good app, poor way to treat paying users
I paid for Pro only a few months ago, so opening the app to a new MAX tier at £119.99 a year was a proper letdown.
The features that actually matter, the smarter outfit AI & the advanced planner, have quietly been moved up a tier. Pro is now labelled "standard" & "basic", which isn't what I signed up for. It feels like the goalposts shifted the moment my money cleared.
I've no problem with a premium option existing. I do have a problem with paying for a plan, then watching the good parts get walled off weeks later.
And if you're going to ask £120, at least get the basics right. The "advanced daily planner" description is copied word for word from a completely different feature. Not a great look at that price.
Still a decent app underneath, which is the only reason this is two stars & not one. But this pricing move has cost a lot of goodwill.
The features that actually matter, the smarter outfit AI & the advanced planner, have quietly been moved up a tier. Pro is now labelled "standard" & "basic", which isn't what I signed up for. It feels like the goalposts shifted the moment my money cleared.
I've no problem with a premium option existing. I do have a problem with paying for a plan, then watching the good parts get walled off weeks later.
And if you're going to ask £120, at least get the basics right. The "advanced daily planner" description is copied word for word from a completely different feature. Not a great look at that price.
Still a decent app underneath, which is the only reason this is two stars & not one. But this pricing move has cost a lot of goodwill.
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Be AWARE!
It used to give me the exact clothes when I added my photos but then they started adding multiple tiers to the subscription and now it just gives you clothes that 50% look like to the photo submitted. That was the only good thing about this app, the outfits it makes is meh and sometimes bad as it was matching exercise shirts with my formal pants! Very disappointed.
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Super buggy and a scam
When I first purchased essembl, I absolutely loved it however as time has gone on (2 months) - its gotten more and more buggy like not letting me select certain items of my wardrobe, not allowing just a dress selection and the outfit check recommending things that I already have in the outfit. I’ve also noticed that the same items of clothes are repeatedly recommended and most of my wardrobe is never used. I order to have a better experience, they now have an upgrade for $200 a year when I originally paid $60 for a year. That’s a complete scam - you’re saying that if I want the same product I originally signed up for: I need to be an additional $140? Yeah I think not. Amazon prime is facing a lawsuit in Australia for doing similar things…
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I got the 80% off yearly for $20 and it charged me $55
I should’ve expected as much from an app like this. You have 80% off the yearly off $55 so in total $20 and $1.66 a month. And I get charged $55???? Like this is dumb.
Great idea in theory
No way to distinguish between jackets and other tops or create layers (button up, sweater and a jacket). All accessories are lumped together so sometimes you get ai suggestions for two handbags and no belt. Wanted to love, but maybe I’m missing something
