FashionTIY User Reviews

Customer Experience

Positive experience42.1% of reviews
Neutral1.8% of reviews
Negative experience56.1% of reviews

~ Based on 114 written reviews from the US App Store.

What users say

Is FashionTIY Safe?

FashionTIY: Clothing Wholesale appears safe based on user ratings. AppsHunter Safety Score for FashionTIY is 91/100.

This assessment is based on 384 user ratings, with an App Store average of 4.6/5.

Safety Analysis

89.8% of ratings point to a safe experience
0.5% of ratings suggest some concerns
9.6% of ratings point to a risky experience

~ Based on 384 App Store ratings for FashionTIY.

Is FashionTIY Legit?

FashionTIY: Clothing Wholesale appears legitimate, with a few gaps. AppsHunter Legitimacy Score for FashionTIY is 78/100.

Based on 78 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Good for a beginner’s

I been ordering their products since 2024, always order from them. I sell them
On my website and on my booth.
Everybody has different experience, but
Before you buy you gotta know your product material since they always put the product material on the details, you gotta know how you buy your inventory for your business,
You gotta know how you price your inventory before you buy them.
In my experience I been making more profit using this company than using alibaba.
You gotta have a plan when you need to start selling before buying them and come up for a shipping method.
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Terrible

Una pena saber que se deben pagar los impuestos hasta después, solo perdí mi tiempo eligiendo productos

0

He pedido un paquete y ni si quiera lo eh recibido además en gasté muchísimo en el envío y ni si quiera lo eh recibido no recomiendo q pidan !!!

Ropa falsa

La ropa es de pésima calidad, cuando haces el reclamo de la mala calidad recibida siempre te ignoran tus reclamos tratan de hacer una réplica de ropa de alta calidad, pero lo que vende esta compañía es más malo que SHEIN no se dejen engañar por fotos son una pésima compañía

Terrible so far…

I placed an order and paid for expedited shipping that I did not receive. As of now, “Grace”, which is mostly automated responses, says she will communicate with the team about my refund. This is my first experience either this company and so far I will not be returning, am only downloading the app to track my order, that was short on inventory.
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Response from developer

After receiving your feedback, our platform immediately verified the situation with the Support Agent Group. However, we have not verified the specific order that matches your information. Please get in touch with our platform through the official supervision service email service@fashiontiy.com and tell us your order number. We will transfer a new agent to continue to serve you. At the same time, the platform will continue to pay attention to the subsequent processing progress of your order until your problem is resolved. I wish you a prosperous business~~

Pretty Impressed

Pretty happy to come across this app. They have everything in one place. Best price for merch as well! Keep this app up and in tip top condition. Will be recommending and plan on promoting it. Keep up the great work guys and gals.

Mal

Todo bien hasta que llegas al precio de envío… 164$ de envío no da ninguna gracia…

Not What I Expected – Hoping for Improvement

I am currently going through an issue with this company, and my experience has been frustrating so far. They sent me pictures of the items before shipping, but the products already show several issues:

1. The items appear wrinkled and look nothing like the high-quality images advertised on their website.
2. One item is the wrong shade of blue compared to what I ordered.
3. Two items are completely incorrect — one is a random suit I never ordered, and the other is a poor imitation of the original design I selected.

On top of this, their communication has been poor and unhelpful. I’ve reached out to address these problems, but I’ve yet to receive a satisfactory solution or any confirmation about when my order will actually arrive.

I’m hoping that when my items are finally shipped, they will be correct, but based on my experience so far, I’m not confident. I wouldn’t recommend this company due to their lack of professionalism, poor communication, and failure to meet basic quality standards.
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Response from developer

Dear partner, After receiving your feedback, our platform verified your order and communication records with the system and found that the current Support Agent serving you did not explain your problem in a very detailed and comprehensive manner, which led to your misunderstanding of the order. We are sorry for the inconvenience. The platform has asked the Support Agent Group to replace the new Support Agent to continue to serve you and monitor the progress in real-time until you successfully receive the package to escort your business. Please don't worry. Good and sincere communication is the foundation for establishing long-term cooperation. If you encounter any problems, please feel free to contact our platform service complaint email: service@fashiontiy.com We will help you and solve the problem as soon as possible.

I haven’t ordered anything

I haven’t ordered anything from here, I decided to read the reviews first… and based on the way they treat their customers and the high shipping prices. I’ll pass.

“Based on your online name that you made up, we didn’t find your account and your probably not a real customer. lol stop it.

Unprofessional

I placed an order and received a lady by the name of Grace so I stated in my notes if everything not in stock then they can cancel the whole order because I’ve noticed that they will still try and send you like for example I ordered 19 pieces and they only had 10 pieces which is a waste of shipping and handling. So the lady Grace keeps on for some reason giving me problems as if she doesn’t respect my decision for my money so now this will be my last time doing business with this merchant because they will send you wrong colors or better yet send you a refund for half the order when it’s a waste of your money. I’m very disappointed at how they try and play ppl when I’ve been doing business with this merchant for a while now but this is it.
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Response from developer

Thank you for your feedback. After verification, your order has a total of 19 styles and 23 items, almost 1 item for each style. It can be judged that your order should be a sample order, not a wholesale order. When the order was prepared for you, several products were out of stock. The factory was producing new stock, but there would be a waiting period. At that time, Grace contacted you to report the out-of-stock situation. According to your request, we arranged a refund for the entire order on the same day. There was no situation of sending the wrong color as you described because the order had been refunded and the package had not been sent. Soon after, you placed a new order again, and the style and quantity were almost the same as the previous out-of-stock order. At the same time, at your request, the platform has transferred a new agent to serve you. At present, the cooperation for the new order is being communicated and carried out with your new agent. The platform will continue to pay attention to the follow-up progress of your new order, hoping to cooperate from a sample order to a wholesale customized service order. The platform is happy to help you create your brand and expand your business scale.

Lack of understanding/Slow reply times

So you get a personal agent, which is good. But there response time is very slow,Ordered wide leg for woman’s I requested a return/refund my agent over messaged my request. Slow reply sometimes 3+ days to reply. Also have to ask multiple questions to get a 1word/sentence response.When you’re trying to run a successful business you must talk to manufacturers to ensure the quality of your clothes/designs. Overall not a good experience.

I even requested a new agent, and Judy(my agent) hasn’t replied in 4 days to ensure. And I am disappointed I can push through with a manufacturer after thinking it would be better.
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shipping

great prices for something that doesn’t even come in. i ordered a dress over a month ago for a senior session and still have not received it. there is no way to track the package except through asking customer service. hoping i didn’t get scammed. after reading other reviews im quite nervous

Very satisfied.

The items were as expected. I ordered a bunch of kids clothes and two sets of kids dishes. All are so cute and seem to be quality for what I paided per item. They are baby clothes so probably won’t take much abuse so I’m sure they’ll be great. The shipping took 42 days but you have to expect that when shipping from china. Customer service was very communicative and sent actual pictures when packing. Thought that was very good of them and made me trust them. I did have one item that was out of stock in one size so they immediately refunded me the amount on my credit card when they packaged up for shipping. That was very responsive. Will definitely order again.
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The Absolute Best

Sure, it might take longer to receive your product, but keep in mind that their prices are unbeatable. They have the best customer service I've ever dealt with. They do everything they possibly can to make your buying experience the best they possibly can. So I 200% say YES I recommend FashionTIY for your shopping needs. Don't listen to me, Dont listen to other reviews, take the chance for yourself. You'll see it's worth it. The wait time is worth it, the pricing alone is by far worth it. The product is great, I've purchased from cheap to higher price, and the product is great. It's not you get what you pay for, it's better....
Thank you FashionTIY for all you do to help everyone.
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No deja comprar

Arma mi carrito y cuando puse dirección me sale un mensaje y ya no me salen opciónes de envío

Great Customer Service

Great Customer Service, Judy got back to me in a timely matter and got everything taken care of. Thanks So Much!!

Exceptional Service

The service from my first experience until this very day has been exceptional. I will continue to work with FashionTIY because they work extremely hard and go the extra mile to make sure you are completely satisfied.

A Pleasure To Deal With

A Pleasure to deal with, with smooth transactions always.

Very pleased with FashionTIY

Very pleased. Will defiantly recommend!

Fast & Reliable‍ ​  ‌

I always use them for my product needs. I've never had issues with delivery or the items received. Would highly recommend!‍​