Easy to find my kids photos
Response from developer
Thanks so much for the kind words! We’re really glad the new update made it easier to find and purchase the photos you care about. Selfie Pass has been a fun one for us to build, so it’s great to hear you’re enjoying it. Appreciate you taking the time to share your experience ⭐️
Not for hockey
Response from developer
Thanks for taking the time to share this feedback, we hear you loud and clear!! We understand how frustrating it can be to sort through a large number of photos, especially for sports like hockey where identification is more challenging. Based on feedback like yours from launch weekend, we’ve since released an update that organizes photos game by game, making it much easier to find and filter images from specific games and teams. This update was rolled out shortly after your review, and we’re sorry it wasn’t available in time for your experience. We appreciate you calling this out, as it directly helped shape improvements to the app. If you have any trouble with the updated experience or need help locating photos, please reach out to our support team, we’re happy to help.
Fall classic Las Vegas
Response from developer
Thank you for the feedback! We’re happy to hear the team was helpful and that you were pleased with the photo quality and turnaround time. We work hard to get moments up quickly without sacrificing quality..glad it showed. Hope to see you again at another event!
Not My Athletes
Response from developer
Thanks for the feedback!! we completely understand how challenging that experience would be at a large, multi-day tournament. Based on feedback like yours, we’ve since updated the app to organize photos by individual games, making it much easier to filter without scrolling through thousands of images. This improvement went live shortly after the event you mentioned, and we’re sorry it wasn’t available at the time. We appreciate you taking the time to share this, as it directly helped us improve the experience. If you need any help with the updated version, our support team is happy to assist.
