FastMetro Delivery

FastMetro Delivery brings delivery management into one app for clients and their staff, delivery and pickup drivers, and call-center employees. Each account sees the functions available to its role and permissions. For clients and their staff: • Follow order statuses from a clear home dashboard. • Add shipments using sticker entry or entry and printing, with receipt-code scanning. • Extract order details from a written message and receive suggestions from previous recipient information after entering a complete phone number. • View statements, order details, messages and notifications. • Explore account statistics, wallet information and available comparisons. • Manage client staff and the pages they are allowed to access. For drivers and call-center users: • Follow assigned orders and update their status with the information required for each status. • Prepare a WhatsApp message requesting the recipient's location; the user reviews and sends the message in WhatsApp. • Share a driver's location during an explicitly accepted work session, with order tracking restricted to authorized users and their assigned scope. Available in Arabic, English, Sorani Kurdish and Badini/Kurmanji using Arabic and Latin scripts, with appropriate text direction. Features depend on the account's role and granted permissions. Requires an account provisioned by FastMetro or the client's administrator and a connection to the service. There is no public self-registration. Camera, photo, notification, location and voice-input permissions are requested for the relevant functions.