Doesn’t work
Important meeting was recorded never able to export never able to do anything with this app
Not working
Tried three times, with no success. It caused me problems as those meetings were important and I needed to have the notes after them.
WORST AI TOOL EVER!!
This is the worst AI tool I’ve ever used. You cannot export the audio, all AI features are just FAKE! It kept saying you have internet problems but the truth is the app itself is trash, it’s not able to generate transcript or summarize at all. Even the AI chatbot is not intelligent at all.
Don’t waste money or time
The app has several bugs. The transcription feature gets an 8 out of 10 when it works. However, it does not provide instantaneous transcription, the app records then you have to initiate the transcription process, which may take several minutes depending on the length of the recording. Additionally, there is an error message that states, "transcription service is temporarily unavailable," which hinder the app's purpose of saving time because you have to keep attempting to download the transcript. Then the summary tab doesn’t allow for copying, so if there is a lengthy recording with a summary of follow-ups, users have to manually record the AI-generated notes instead of being able to copy and paste them for immediate action. I would not recommend this app.
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Poor
I purchased a premium lifetime subscription because I expected Fathom to be reliable for transcription and note-taking. Unfortunately, the app has become very unreliable.
Transcriptions are not consistently processing, notes are disappearing, and in some cases entire transcriptions seem to vanish. For an app built around capturing important conversations, meetings, and records, that is a major problem.
A premium lifetime customer should not have to worry that important notes or transcripts may disappear after relying on the app. This needs urgent attention from the support and engineering team.
Until these issues are fixed, I cannot confidently recommend Fathom for serious work.
Transcriptions are not consistently processing, notes are disappearing, and in some cases entire transcriptions seem to vanish. For an app built around capturing important conversations, meetings, and records, that is a major problem.
A premium lifetime customer should not have to worry that important notes or transcripts may disappear after relying on the app. This needs urgent attention from the support and engineering team.
Until these issues are fixed, I cannot confidently recommend Fathom for serious work.
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Response from developer
Hi, Thank you for sharing your experience. We're truly sorry to hear that the app hasn't been reliable for you. Missing notes and failed transcriptions are not the experience we aim to provide. We'd really like to investigate what happened and help recover the issue if possible. Please contact our support team through the app and include your account details along with the approximate dates of the affected recordings. We'll look into this as quickly as possible. Thank you for helping us improve.