FAX App User Reviews

Name: FAX App : send fax from iPhone
Rating: 4.5 (426 reviews)

FAX App : send fax from iPhone

LiveBird Technologies Private Limited

💼 Business

📊 Productivity

What users say

Summarized from real user reviews of FAX App. Based on 426 reviews and a 4.5/5 average, it highlights the 8 positives and 11 negatives reviewers mention most about this Business app.

Positive things

🚀Quick and fast fax sending
💳Pay-as-you-go credit system without monthly subscriptions
👍Simple and intuitive user interface
📱Convenient mobile faxing from anywhere
📄Support for multiple file types and PDF forwarding
✅Reliable delivery confirmation notifications
🎨Cover page creation feature
📋Address book integration for recipient selection

Negative things

🐛Frequent fax sending failures
❌App suddenly ceased operation without notice
💸Charged credits even when faxes fail to send
🚫Cannot send faxes to international/other countries
⏳Slow buffering and transmission delays
🔌App freezing during transmission
💰Expensive credit pricing per page
📞Poor customer support and unresponsive support team
🔐No refund policy or refund processing
⚠️Artificial review inflation with fake 5-star reviews
🚨Misleading credit cost calculations

Top reviews

Most Recent Highest Rated Lowest Rated

Stopped working w/o Notice

Until the developer suddenly ceased operation of the app. It was good and highly reliable. I hope they bring it back. They should have notified users before they terminated functionality.

Nonfunctional without notice or refund. Support not available. Update not available. App won’t even open. Cannot access app, receipts or $.

Not a Reliable App

3 months ago

Stopped working - scam

Worked fine until it didn’t. Web version offline. No way to contact them for a refund for my credits. Do not use. You’ve been warned.

Pat010203

a year ago

faxes cannot be sent. Please request a refund.

iky_1210

a year ago

전송 오류

팩스 오류 안보내짐 환불요청 합니다

느낌적인느낀놈

2 years ago

Phone number is not permitted ??

I cannot send it.

Fax 9

2 years ago

My fax machine broke

I had to send documents to my bank asap and my fax machine died, used this app, very simple and docs sent

Bj4578//

2 years ago

Does not work

Tried numerous times and you can’t send to other countries

jazzlyn

2 years ago

환불 전송이안됨

환불해줘요

환줄해줘줘

2 years ago

Response from developer

안녕하세요, 환절해죠, 귀하께서 겪으신 불편에 대해 진심으로 사과드립니다. 팩스가 예상대로 전송되지 않았을 때 얼마나 실망스러웠는지 잘 알고 있습니다. 환불을 원하시면 support@livebirdtechnologies.com으로 문의하시거나 이 링크를 사용하여 Apple에 직접 문의하세요: https://support.apple.com/en-us/HT204084, 그러면 환불 절차를 도와드리겠습니다. 귀하의 피드백은 저희에게 중요하며, 저희는 서비스를 개선하기 위해 최선을 다하고 있습니다. 다시 한번, 이 문제에 대해 사과드리며 신속하게 해결하기 위해 최선을 다하겠습니다. 감사합니다, FAX 앱 팀

Did not sent fax

I sent three faxes to my healthcare provider and none of them went through. Not sure where my medical info is now, and this set me back a few weeks for a time sensitive issue. I would give negative stars if I could. I paid $20 to send fake faxes.

Ssfcfurdhskagehfid

2 years ago

Response from developer

Hi, We sincerely apologize for the trouble you encountered while using our app. We understand how frustrating and concerning it is when important faxes don't go through, especially when time-sensitive information is involved. Please reach out to us at support@livebirdtechnologies.com so we can immediately investigate what happened with your faxes and ensure that your medical information is secure. We would also like to refund your purchase and resolve this issue as quickly as possible. We appreciate your feedback and will work diligently to prevent this from happening again. We hope we can regain your trust. Best regards, FAX App Team

Scam

Purchase another app. I downloaded the app. There is no trial. To send a fax, you must purchase credits. Fair enough. Faxes continuously failed to send. I contacted the recipient to make sure I had the correct number. I fiddled with the app for 45 minutes believing it was my user error causing the problem. Contacted customer support. No response yet. Downloaded another app. 1 fax free trial. It went immediately to the number I put in.

Nofaxforyou

2 years ago

Response from developer

Hi Nofaxforyou, We’re sorry to hear about your experience with our app. This is certainly not the experience we aim to provide. We apologize for the inconvenience you faced with sending your fax and the delay in our customer support response. We’d like to make this right and help troubleshoot the issue. Please reach out to us again at support@livebirdtechnologies.com, and we’ll prioritize resolving this for you. Your feedback is valuable to us, and we're continuously working on improving the app to ensure a smoother experience for all users. Thank you for your patience, and we hope to regain your trust. Best regards, FAX App Team

ㅣ

ㅣㄴㅂㅅㆍ

송사리복만

2 years ago

Sehr gut empfehlen weitere

Weiter empfehlen sehr gut

Lichtgeschwindikeit

3 years ago

Toll

Saba1488

3 years ago

Marvellous app

This product has been a great find. I’m so glad to have control over sending faxes from my smartphone, instead of depending on office services that too often struggle with overseas faxes, or unable to provide confirmation.

Excellent feature of this product is that it allows you to buy credits, and does not require a monthly subscription. Ideal for those that have a need to send faxes only periodically.

JMMcCaffery

3 years ago

Quick Fax

Quick Fax is easier to use and much better “Fax” app than others I have used. Thanks, it really saves me from running around town trying to find somewhere to send a fax from.

memckel

3 years ago

Response from developer

Thank you for the feedback and review!

Use all the time

App is easy. Faxing is inexpensive and always works. What I like most is that I can forward a pdf given to me in an email right to the app to be faxed wherever I want. Wish it had a receive fax capability.

zontarone

4 years ago

Response from developer

Thank you for your feedback and review!

Funktioniert nicht!

Um es benutzen zu können muss man erst mal bezahlen. Und dann …. Funktioniert es nicht. Ich erhalte immer eine Fehlermeldung das die Telefonnummer nicht 10stellig ist.

MMangold

4 years ago

Scam!

Paid for credits and it still doesn’t work!! Don’t waste your time and money with this app

nibœ

4 years ago

Quick fax

I love this app. I needed to fax a photo. This fax app sends most file types. You pay using credits that you purchase. The interface is the simplest. Pick a photo and your done. No dealing with monthly charges and how to cancel them. Two months from now you can load the app use some more credits off you go. Someone new what they were doing when they set up the interface to this faxing app. The interface determines how successful an app will be. Wow!

Wide Open Sky

4 years ago

Response from developer

Thank you for your feedback and review!

È una truffa

La peggiore app mai installata vorrei vedere chi a messo delle recensioni positive .non invia i fax e scala i crediti 10€ per inviare 25 fax nemmeno uno inviato scelto 15 crediti
I fax da sempre errore non fidatevi è una truffa

silvio melis