FBCU Mobile User Reviews
Customer Experience
~ Based on 21 written reviews from the US App Store.
What users say
Summarized from real user reviews of FBCU Mobile. Based on 2.9K reviews and a 4.8/5 average, it highlights the 5 positives and 4 negatives reviewers mention most about this Finance app.
Positive things
- ๐Easy to use
- ๐Convenient
- ๐Helpful staff
- ๐Great online banking
- ๐Nice app update
Negative things
- ๐Deposit issues
- ๐Restrictive debit card policies
- ๐Deposit limit too low
- ๐Mobile deposit problems
Is FBCU Mobile Safe?
FBCU Mobile appears safe based on user ratings. AppsHunter Safety Score for FBCU Mobile is 96/100.
This assessment is based on 2,884 user ratings, with an App Store average of 4.8/5.
Safety Analysis
~ Based on 2,884 App Store ratings for FBCU Mobile.
Is FBCU Mobile Legit?
FBCU Mobile appears to be a legitimate app. AppsHunter Legitimacy Score for FBCU Mobile is 83/100.
Based on 83 of 100 points across 7 verification signals from App Store and developer data.
Top reviews
Feliz
Idk what yall did but recently for a while now thereโs an error where none of my accounts current balance or past transactions load. My app is stuck on my statements from a week ago and hasnโt updated any transactions since then. It literally says โAvailable 1 week agoโ on all my shares. Even the browser website doesnโt let me log in. Fix it
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Keeps rejecting my deposits and giving me errors and just doesnโt work
Itโs so easy very to use and overall just so convenient
I regret ever having this bank as soon as I can Iโm changing banks they are too difficult too many restrictions on debit cards always locking them down. Declining purchases at places that you always use.
Great job keep up the good work
Iโm a long-time (20 year) First Basin Credit Union member. They have been helpful, patient, and friendly with me, especially in bad times. I recommend them highly! Thank you FBCU! โค๏ธ
Cant see my card information
Love it it save me time and gas .
Yโall have been great so far. Thanks
App is garbage, where do i update it? Canโt see my money over some stupid simple thing? Pathetic.
I have had much trouble with depositing checks via the app. It keeps rejecting my checks, and I think this feature needs a little work.
We should be allowed to deposit a bigger balance using the mobile app. Most financial institutions allow up to $3,000 mobile deposits.
Can't deposit more than $150 at a time
Your online banking is easier to understand and the transactions are easier to track because most times you can tell who they went to instead of our other credit union where you have no idea where some went to.
Lourdes J., Branch Manager, was very professional & helpful. She went out of her way to help me. Very impressed in the professionalism.
I love First Basin!! Not one complaint. All has been great from loans to regular banking.
Finally looks like a banking app!
It is awesome!
I want to be able to see farther back on my bill pay. I would also like to not have Apple Pay on this.
