FBCU Mobile User Reviews

FBCU Mobile
FBCU Mobile
First Basin Credit Union

What users say

Top reviews

Muy feliz

Feliz

Fix your app

Idk what yall did but recently for a while now there’s an error where none of my accounts current balance or past transactions load. My app is stuck on my statements from a week ago and hasn’t updated any transactions since then. It literally says “Available 1 week ago” on all my shares. Even the browser website doesn’t let me log in. Fix it
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Unable to deposit

Keeps rejecting my deposits and giving me errors and just doesn’t work

Review

It’s so easy very to use and overall just so convenient

Not the best

I regret ever having this bank as soon as I can I’m changing banks they are too difficult too many restrictions on debit cards always locking them down. Declining purchases at places that you always use.

App

Great job keep up the good work

First Basin is #1

I’m a long-time (20 year) First Basin Credit Union member. They have been helpful, patient, and friendly with me, especially in bad times. I recommend them highly! Thank you FBCU! ❤️

Card

Cant see my card information

Deposit by phone

Love it it save me time and gas .

Good Job!!!

Y’all have been great so far. Thanks

Slop app

App is garbage, where do i update it? Can’t see my money over some stupid simple thing? Pathetic.

Mobile Deposits

I have had much trouble with depositing checks via the app. It keeps rejecting my checks, and I think this feature needs a little work.

Check Deposit

We should be allowed to deposit a bigger balance using the mobile app. Most financial institutions allow up to $3,000 mobile deposits.

Deposit limit

Can't deposit more than $150 at a time

Online banking.

Your online banking is easier to understand and the transactions are easier to track because most times you can tell who they went to instead of our other credit union where you have no idea where some went to.

Helpful

Lourdes J., Branch Manager, was very professional & helpful. She went out of her way to help me. Very impressed in the professionalism.

First Basin

I love First Basin!! Not one complaint. All has been great from loans to regular banking.

Nice update

Finally looks like a banking app!

New Mobile App

It is awesome!

More options

I want to be able to see farther back on my bill pay. I would also like to not have Apple Pay on this.