Mr Walker
I have a scheduled deposit that comes to you every month and you hold that deposit way too long. In addition, other banks have tap capabilities for their debit cards for the life of me. I cannot understand why Fort Bragg Federal Credit Union will not adapt that same ability. Furthermore, other banks allow you to walk into the bank if you need a new card and get it processed while you wait Fort Bragg Credit Union on the other hand has to mail you a new debit card. Please update your systems. I am seriously considering moving all of my transactions from Fort Bragg Credit Union.
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Your Fort Bragg Mobile app only works with iOS 17
The Fort Bragg Mobile app only works with IPhone IOS version 17. When you go to the App Store it states that you can download the older version Fort Liberty Mobile app but you try using the Fort Liberty Mobile app it states you need the new version. I don’t know why the Fort Bragg Mobile app isn’t backwards compatible with the older iPhone. Maybe that’s something your IT department could look into.
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Best
I have been a member go over 20 years never had any issues with the credit union, thank you, great work!
Schedule a transfer
You should be able to place a time, date and options when to transfer
New to FBFCU
I find the app, banking practices, and people antiquated, slow, non-responsive to the needs of modern banking.
Disappointed Features
I have never seen a more basic app in my life. This app only allows the bare minimum. Please consider upgrading as I consider another bank.
iOS 18 update
Need to update to iOS 18, widget no longer works.
No problems with this app
Since I downloaded this application I can’t recall any problems depositing checks when out of state. I had someone steal as check from me and used my information to buy about $2200 from my checking account and FLCU investigated and remibursed the money lost. Even though I live in Ohio I still keep Fort Bragg Federal Credit Union
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Not Functional
I find it difficult to say this is a good app when I still require to sign in online to conduct my transactions.
Update the online bank
Please look at updating your website application and user interface
No communication
This app does not allow for contacting them. Many questions could be answered by email. But instead we have to call the branch and sit on hold for awhile.
I can’t find my account number anywhere. I have to log in to gain access but can’t find the account number. I understand protecting me for the outside world - but you are hindering me in the process.
I can’t find my account number anywhere. I have to log in to gain access but can’t find the account number. I understand protecting me for the outside world - but you are hindering me in the process.
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opening app
I used to open the app with my finger, but I can not do it now after your last update.
No problems with this app
Since I downloaded this application I can’t recall any problems depositing checks when out of state
Missing important security tool
Why do FBFCU lack the capability for customers to lock and unlock their debit card using FBFCU mobile app.
I bank with a few other banks/credit unions and they have this great security tool.
Even most credit cards companies have this tool for their customers that allow them to lock Visa cards via mobile app.
In today’s global economy, when security is extremely important, the lack of this feature for your FBFCU customers doesn’t allow your customer the additional capability to protect their accounts like most banks/credit unions do. You should offer this feature to your customers.
I bank with a few other banks/credit unions and they have this great security tool.
Even most credit cards companies have this tool for their customers that allow them to lock Visa cards via mobile app.
In today’s global economy, when security is extremely important, the lack of this feature for your FBFCU customers doesn’t allow your customer the additional capability to protect their accounts like most banks/credit unions do. You should offer this feature to your customers.
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Love my bank
Easy sign in fast check on my account and sleep good at night
Bill Pay From External Accounts
I have a loan through this bank for my car which is the only reason I have this app so I can pay off my car. I have automatic payments every month from a different bank account than FBFCU. I used to be able to pay extra on my car through the app but that option has gone away so I am now unable to pay off my car faster. This is frustrating because I shouldn’t have to contact or go to the bank to take care of this it should be easily done through the app.
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Can’t transfer money easier
Want to transfer money Easier
Doesn’t Work
Simply stopped working in March 2020 with “problem with the application”.
App
Awesome
FCU
Among the Top 5 on Worst customer service
