Feit Electric User Reviews

Customer Experience

Positive experience16.4% of reviews
Neutral11.4% of reviews
Negative experience72.1% of reviews

~ Based on 833 written reviews from the US App Store.

What users say

Is Feit Electric Safe?

Feit Electric appears safe based on user ratings. AppsHunter Safety Score for Feit Electric is 94/100.

This assessment is based on 273,110 user ratings, with an App Store average of 4.7/5.

Safety Analysis

93.5% of ratings point to a safe experience
4.1% of ratings suggest some concerns
2.5% of ratings point to a risky experience

~ Based on 273,110 App Store ratings for Feit Electric.

Is Feit Electric Legit?

Feit Electric appears to be a legitimate app. AppsHunter Legitimacy Score for Feit Electric is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Great for controlling lights — please add Dark Mode

The Feit app does what I need for my smart bulbs and strips, and the core controls work reliably. My only real frustration is the all-white interface.
I almost always open the app at night to adjust lights, set schedules, or check scenes — exactly when a bright white screen is hardest on the eyes. A dark mode (or proper support for the system appearance setting) would make the app far more usable in the situations where people actually need it.
Plenty of other users have asked for this. Adding it would be a big quality-of-life improvement and would make the app much more pleasant to use after dark. Hope the team considers it soon.
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They were great until they weren't.

I bought into the Feit ecosystem because I trust what Costco sells. After about about a year of using the smart RGB bulbs, they just stopped connecting.

There are many complaints on message boards about these bulbs and the awful customer service trying to fix the issues.

So I'm just going to leave my dissatisfaction here and try a different brand. It's a shame, it was great while it lasted.
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Won’t connect

Won’t connect even right next to router and phone with perfect WiFi.

Promotional ads as notifications?

I will be searching for a new automatic lights company. I do not want promotional ads as notifications. Extremely annoying that I have no way to turn that off.

Don’t make me create an account to use my light

Don’t do it

Quirky

A couple of things ..1. Why can’t I change the app to dark mode? Because I definitely don’t want to be laying in my dark room adjusting my light timer on an app with a white background. ..2. Why isn’t the schedule button on the same side in the app no matter what function? The schedule button for outlets is on the left, the schedule button for the light bulbs is on the right. It’s just not uniform. Which seems odd. ..3. Why aren’t the instructions clearer? I have to google everytime how to set up a bulb to be the right color during the scheduled time. And the “if then” model only works, when it’s super simple.
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DO NOT BUY THEIR LIGHTSTRIPS

I have four Feit lightstrips installed along the tops of my classroom walls, near a very high ceiling. They worked fine with my iPhone 14. Since switching to an iPhone 17 Pro Max, the app will no longer connect to them. Now all four are essentially useless.

Upgrading my phone should not make lighting I already bought and installed unusable. These strips are difficult to reach, so taking them down or replacing them would be a major hassle. I put time and money into making my classroom a better space for my students, and now I am stuck with lights I cannot control because the app fails at its most basic function.

There is nothing “smart” about lighting that becomes useless after a phone upgrade. This has been an infuriating waste of time and money. Feit, fix your app. I bought these lights expecting to use them beyond the life of one phone.
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App doesn’t work properly

Terrible app , doesn’t detect bulbs , the ones detect stop functioning , lots of time wasted just to turn on a light ,
Why make simple things so complicated 🤷🏻‍♂️

Junk

The worst app when it comes to trying to connect anything to the app. The developer really needs to do it all over. Can’t even get a simple sync bridge to connect. Took all the lights and bridge and remote back and got a $586.97 refund and bought a good brand this time and had zero problems connecting everything.
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Needs an update!

Overall works good. Sometimes bulbs need a restart to connect to app. Please add a timer function for turning off lights. I don’t want to set up a schedule just to have a light turn off in 20-30 mins.

Won’t connect to WiFi

Buggy and frustrating. Don’t waste your money on ANY Feit product.

Temperamental

It’s anyone’s guess if the app is going to work one day to the next. Then it will work great for months and then not work at all for months. No app update needed, No changes to IOS, it just stops working. I’m sure there is worse out there. I’ll definitely be trying something new when my house full of smart LED bulbs burn out haha
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Awful

The light will be on but randomly the app stops working to control it ALL THE TIME. Really annoying. Wiz light bulbs are WAY better. Never faulty like this

Bad

Your app does not connect to my lightbulb. I’ve been trying all the steps correctly and it does not work. This rating shouldn’t even have one star

Unreliable

I have several Feit Electric bulbs and for years have had problems pairing them if they become disconnected. The bulbs are so very touchy. For instance, if we flip the switch on and the light doesn’t turn on, we have to be very careful not to switch it on again to soon. If that happens, the bulbs start flashing and pairing them is incredibly difficult.
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Worst ever

Worst app I’ve ever had

Cync is 100% better

When these work they’re fine. app is a pain but once it’s set up you’re good.

Issue is randomly it’ll start glitching. Some lights turn on, some don’t when using scenes. Some lights just refuse to respond sometimes. It’s like the app just forgets about them.

I’d wonder if it’s WiFi or signal issues but I have 3 Cync lights in the same room and have NEVER had an issue with them working.

These things also take forever to connect for the first time, and when you have to reconnect them because the app forgot about them, it treats it like a new device. You have to re do all your settings.
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Used to work well

All I can really do is change dimming and color individually. None of the other features work (scenes, groups, apparently the app is no longer downloadable, etc.).

Not user friendly

Seems unnecessarily complicated to set up schedules to control my outside lights.

Complete garbage

Nothing works right everything is slow it always says system busy it dosnt send codes to my email 1/5 I can use my light in the morning because it wants to update and nothing on this app works