App suspends account immediately if pw is wrong
Like the title says, if you miss your password even once, the account is permanently suspended and you can no longer order online for pickup ahead of time.
How can it be THIS bad?!?!
I love this restaurant. I probably average eating here once or twice a week. But this app is absolute trash. When I tried to “sign up” I got a notice that a customer already exists with this phone number. When I tried to use my phone number, it said no such customer exists. Since I can no longer order online, I have to call it in each time or order at the window. That bad for me, and it involves more labor costs for FelFel. Why can’t they just get the tech right???
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The app that alienated customers.
Most food service apps are designed to attract and retain customers who appreciate the convenience and added benefit of an app. This app, however, is unfortunately turning customers away as the once complete package of convenience is diminishing as this app fails to function. FelFel has the best Mediterranean food in the area, it’s a clean restaurant, and the staff is always friendly, professional, and practice good food service habits. My family and I love their meals and visit routinely.
I hope they get the app resolved soon. I drive about 30mins to visit FelFel and count on the app to order ahead.
I hope they get the app resolved soon. I drive about 30mins to visit FelFel and count on the app to order ahead.
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Current versions doesn’t work
Can’t place an order using the current version of the app.
Current version does not work
“Bad Connection” is a continuous error shown to the user when selecting a restaurant to order from. Generally using a development environment is preferred over pushing changes that break the app directly to production. I’ve been going to this restaurant for years and everything has always been great, except for this app.
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