FFB, First Financial Bank User Reviews

What users say

Top reviews

Remote deposit hood

Good

My home town bank

The staff at FFB are exceptionally nice to me anytime I go there.

Why my password don’t work

I can log in one day and the next day can’t

Easy

The new integrated accounts work marvelously! Now instead of going to two different apps to get the information, I simply go to my FFB app boom I’ve got it done - much much better.

Update please

This app crashes every morning around 8am & every night around 7-7:30pm. I usually don’t have problems with the banking app but lately it’s been a bad experience.

Worst app ever

This is the worst banking app Ive ever used. It doesn’t work half the time. If I click off of it even for a minute I have to log back in again. You cant see what the pending charges were paid to. Ive almost considered changing banks just because I hate this app so much

Never works.

Have tried to use this app for years now and everytime it asks for the same information and then after I put in information it kicks me right back to the login screen to do the cycle over and over without ever letting me login.

Sorry Bank!

Don’t bother leaving a poor review. It will only be deleted!

Worst app ever

I’m seriously considering changing banks just because of this app. It’s been going on since the bank I was using was bought out. At first I thought maybe it was just start up bugs but this has been going on for about a year. Most of the you can’t log in because of maintenance, fixing problems, or it just refuses to let you log in. And it mostly happens at night or on the weekends. I’m so tired this. Getting my balance shouldn’t be this much hassle.
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The App

I love the way things are set up and the way the app is set up

Worst bank app ever! Don’t use this bank!!!!

If I had known how terrible this app was, I never would have switched to this bank! It won’t let you login anytime after 6pm because they think that’s an acceptable time to do an update everyday and as of today I have not been able to login even on the website. Worst bank app I’ve ever used or ever seen! I’m definitely looking into switching banks because it makes it very hard to transfer money or even check my balance.
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Terrible On Line Banking

Every few days the app doesn’t work because there fixing bugs. It’s ridiculous to have to do this every week! This time even the online banking from a laptop isn’t working either. I’m about ready to leave this bank. Ever since FFB bought First Financial Of Wynne it’s been ridiculous trying to transfer & check your online banking. I would not recommend this bank whatsoever.
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Terrible

Absolute garbage

Horrible

They bought the bank I was doing business with so I went with it. I had never had anything to complain about. I have only had two time in all the I’ve been with them that I’ve over draft. Well I messed up bad, I accidentally paid made my new car payment twice. I didn’t think the first one went through because it didn’t show up on my account when I checked so I did it again a different way. The next day both of them came through and were showing up to be listed to be takes out of my account. I can’t afford two car payment in a month. I called the bank to ask that one be taken off and they said no! They have done this for me before. This resulted in five overdrafts and left me with a negative balance of -$2.??. I’m closing my account today. They use to work with you, guess the banks to big for that now.
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Arrggg

PLEASE FIX THIS APP it never saves my login this makes my banking so much harder because i dont know my balance i will be moving banks soon to one that can keep up.

Ken

Great and saves time. Excellent feature

Gteat App

Use this app everyday, to check balance, transfer money from one account to another and deposit checks. Easy to use!! GREAT JOB!!!

The worst

Constantly crashes, says it doesn’t recognize user, if problem continues call! Hate it! And this bank!

Crashes after login

I see I’m not the only one having this problem with the app. I have tried about 20 times to log in, including uninstalling and re-downloading the app. I know my password is good because it works on a desktop browser. But every time I try to log in, it accepts my info, asks for a phone number, maybe asks a security question, then cycles me back to the login screen.
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Not sure

I’m currently downloading the app again. It was great before until it stop recognizing my login information. I reset my password several times and it still wasn’t working. Hoping it is resolved if not I won’t use it again