FFCCU Mobile Banking User Reviews

FFCCU Mobile Banking
FFCCU Mobile Banking
Firefighters Community Credit Union

Customer Experience

Positive experience50.0% of reviews
Neutral4.2% of reviews
Negative experience45.8% of reviews

~ Based on 24 written reviews from the US App Store.

What users say

Is FFCCU Mobile Banking Safe?

FFCCU Mobile Banking appears safe based on user ratings. AppsHunter Safety Score for FFCCU Mobile Banking is 96/100.

This assessment is based on 1,819 user ratings, with an App Store average of 4.8/5.

Safety Analysis

94.7% of ratings point to a safe experience
1.9% of ratings suggest some concerns
3.5% of ratings point to a risky experience

~ Based on 1,819 App Store ratings for FFCCU Mobile Banking.

Is FFCCU Mobile Banking Legit?

FFCCU Mobile Banking appears to be a legitimate app. AppsHunter Legitimacy Score for FFCCU Mobile Banking is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Trash app

Updates are alway a problem.. i have never had a good update experience.. who ever designs your apps should have the heads examined they never work

I actually love this app

I've been using the app a really long time and honestly have no...not one complaint! It's helpful in so so many ways and if you can't find something just call the bank and usually whoever is sitting at the greeting desk or answers the phone will be able to help you.

Update

I can not update this because phone cannot update this version. I have to get a new phone and pay more for this version monthly. I am 78 years old and do not want and should not have to proceed! I need the mobile banking to see my transactions and who they are appropriated to!

Update

I can not update this because phone cannot update this version. I have to get a new phone and pay more for this version monthly. I am 78 years old and do not want and should not have to proceed! I need the mobile banking to see my transactions and who they are appropriated to!

Update

I can’t figure out how update this.

Too many fees

Fees are getting higher and more frequent.

Mobile banking

This system has made banking so convenient, I don’t have to worry about getting to the bank! I’m 73 and this method works for me!

Meh

It’s a basic app as far as I’m concerned. Useful enough to access accounts and move some money around, but the times I’ve tried to find a free network atm or shared branch? Forget about it.

Rating

Great

Constant issues

Worst customer service and team has very little experience in the business.
Think twice before joking as a customer

If I could rate this app -5 stars I would

Literally wish I got my car loan from capital one again because this app is insane and so hard to follow and crashes constantly. Trying to update my new banking information to pay my car loan as someone who literally works in cellphone tech store is borderline impossible. I can’t imagine someone not tech savvy being able to do anything in it. My loan and app password and account are two separate things which makes zero sense and every time I try to reset my password it resets. Whyyyy is there an app if it’s going to open a window to log into a websites that resets to the app login screen any time you go to look for anything on your phone. Please take my interest and pay someone who knows how to make an app actually make you an app that works. How about a button that says loan, payment information and update. Thankssssssssss.
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Larry Gray

Great website I like the new design and the ease of getting access to your account and any reviews and updates from the credit union.

So easy

Love FFCCU’s Mobile Banking. Especially the new chat feature!

Best application for everything

This application makes my transactions and other business very easy and secure as well. Highly recommended application.

So easy!

I love this upgrade - it’s so much easier to find what you need, remove what you don’t and see your accounts at a glance. Thanks FFCCU!

Update

The new update does not upload to the downloaded app and there is no way to re-download the app once you remove it… I really don’t want to remember to go to the App Store to access the app

New system

Liked the old system better!

Nice New Features

Much easier to make transfers in and out of the credit union. Ability to message with real CU people within the app is great!

Wonderful & user friendly and easy to operate banking app. I highly; Thanks for your teams efforts

Wonderful & user friendly and easy to operate banking app. I highly; Thanks for your teams efforts 💎👍🏼

Thank you for the update

The new look and ease of use for the app is wonderful! I hope there are more benefits to the changes but until realized I truly appreciate the update!