0 advantage
I have never seen a useless organisation before this Ffrees . They are not useful in any way
Ffrees account
I love this banking app. I’ve had my account for 8 years or more now and it’s so easy to save money for bills and put money away for a rainy day.
I only have one problem, it’s quite a big one though. If I have a problem, and need to get a hold of customer service then it’s very difficult. There is no phone number to call to speak with an advisor. I have to email and that takes 24 - 48 hours. It’s usually longer than that. Also, if the answer they give you isn’t what you’re looking for then you need to email again and wait another 2 days for a reply. I’ve lost my phone a few times which has locked me out and as I need them to answer me, I am usually locked out for 5 or more days. This needs changing, immediately.
This is the only gripe I have, if they sort this and put actual people onto customer service to deal with issues then this would be 10/10. For now it’s 5/10 as this is a big issue.
I only have one problem, it’s quite a big one though. If I have a problem, and need to get a hold of customer service then it’s very difficult. There is no phone number to call to speak with an advisor. I have to email and that takes 24 - 48 hours. It’s usually longer than that. Also, if the answer they give you isn’t what you’re looking for then you need to email again and wait another 2 days for a reply. I’ve lost my phone a few times which has locked me out and as I need them to answer me, I am usually locked out for 5 or more days. This needs changing, immediately.
This is the only gripe I have, if they sort this and put actual people onto customer service to deal with issues then this would be 10/10. For now it’s 5/10 as this is a big issue.
Show more
Password change
What nightmare trying to retrieve info.
Just doesn’t work….
Just doesn’t work….
Won’t even open
Why hasn’t this rubbish been fixed?
DO NOT USE
Rubbish no customer support no human to speak to no reply to emails and god help you if you get locked out






