Fiat Access User Reviews

Customer Experience

Positive experience8.0% of reviews
Neutral6.0% of reviews
Negative experience86.0% of reviews

~ Based on 50 written reviews from the US App Store.

Is Fiat Access Safe?

Fiat Access does not appear safe based on available data. AppsHunter Safety Score for Fiat Access is 27/100.

This assessment is based on 310 user ratings, with an App Store average of 1.2/5.

Safety Analysis

3.5% of ratings point to a safe experience
3.2% of ratings suggest some concerns
93.2% of ratings point to a risky experience

~ Based on 310 App Store ratings for Fiat Access.

Is Fiat Access Legit?

Fiat Access is no longer available in the App Store. AppsHunter Legitimacy Score for Fiat Access is 35/100.

Based on 35 of 100 points across 7 verification signals from App Store and developer data.

Score capped because this app is no longer listed.

Top reviews

Won’t even open on iPhone

What’s the point of having a WiFi connected electric car if the app won’t even work on your phone? I’ve downloaded the app multiple times and it has never once loaded. It crashes every time before I can even see its first page.

Also, the app hasn’t been updated in 4 years!!! Does anyone even work in that department?
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Broken program

I’ve tried it on two iPhones... it loads the splash screen but when it fades to the primary display the app disappears 👎
Double pressing the home button shows the app still running, but every time I select it the same disappearing trick happens.

Crashes immediately. Total junk!

This app is a great reminder about Fiats capabilities on the software side. Completely useless and will not even load on a reasonably modern (<3y old) iPhone. Last update is eons ago. I am under the strong believe the company does not even know of the app and the intern who wrote it left with the deployment keys. Let’s just hope the car works better (knocking on wood right now).
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Has NEVER even opened

Ok I know the head of Chrysler hates the 500e and is only being forced to make them. But then, don’t make an app for us. I’d be fine if there wasn’t an app. I wish I never knew this even existed...I’d be fine. I don’t need it. But I do know. And it’s is an app made by Chrysler/Fiat. So It seemed like a fun unexpected perk to entering the EV world. So I registered and jumped through all the hoops to get started and the app won’t even open. It has NEVER opened. It jumps to the Fiat logo screening then immediately crashes. Every time. Deleted and reinstalled multiple times. Same thing. I’m running latest iOS on iPhone X. Fiat Access App hasn’t been updated in 3 years! Fix it or simply remove all existence of it from the web. Just stop dangling it in front of us and then be like “jk” when we try to use it. K I’m finished.
I love my car.
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Can’t even open the app

When I first got my 500e, this app was handy. Yes, it never remembered my login even though I asked it to keep me logged in, but eh, it still unlocked my car and told me how much juice was in the battery. Ironic that I’m returning my lease today, and the app won’t even open to let me check the charge amount. A totally useless app and, at the end of the day, a totally useless car. Fiat may focus on Europe for sales, and Americans may be obsessed with connectivity and their devices, but the fact that it’s 2019 and a car company isn’t embracing technology with its vehicles is appalling.
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Get Woke Fiat/Chrysler

Crashes every time. It’s almost necessary to have some app monitor where your car is at in the charging process. This should be updated!! I’m sure you could pay someone $5000 or one Fiat to get it working again. These cars aren’t disappearing and no one will want them if they don’t even have BASIC electric car features.
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Crashes on iOS 12 and iPhone 7 Plus

We bought a 2014 Fiat 500e and were looking forward to using the app.

Too bad it won’t even launch. That’s a shame. Spend a few bucks and update and have happy owners vs leave this crap app on instead and upset owners.

Please come out with a new app for FIAT

This App is absolute garbage! It never opens and has not been updated in three years! Don’t download this app it will never work. When I got it to open it keeps making you sign in again and again. None of the functions work on it either. Those pictures showing to unlock your car never worked! 0/10 I wish I can give it Zero stars.
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Does not open now “FAIL”

Have had and used this app for over two years now. Works great!
*update Feb 2018
They “fixed” the app that wasn’t broken and now it won’t open.
* July 2018 - a couple of months away from end of lease... will not renew or get another FIAT if this is how they treat customers.

Piece of crap just like the car

The app had worked for me for a few months and now it will not open. It displays the title screen and crashes right away. It’s crap! What’s the point of having a car that can have its ac turn on remotely when there’s no app that works? I’d return the car if I could.

they don’t care for their customers at all

UPDATE YOUR APP YOU LAZY IDIOTS!
Incredible that you would allow your customers to go over two years without an update. We are trying to help you save the environment, and you punish us for it. This is totally unacceptable and honestly makes me never want to do business with fiat again.

App doesn’t work

A few months ago the app stopped opening. I’ve trying periodically redownloading over the last few months to see if the problem has been fixed, and it’s still not working.

This app doesn’t work at all anymore

The app immediately crashes whenever you open it 100% of the time, seriously guys, it’s time to update your app. I feel like I paid for something I’m not getting as being able to see the cars charge level remotely and starting the climate controls was something the sales guy pitched to me when I bought the car.
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Uconnect Access is the new app!!!

I don’t know why this app is still in the App Store - it’s not supported anymore and has been replaced with a new app called Uconnect Access
5 stars only so it sticks out..

Shuts down immediately

While the app does have its problems, I’ve still used it successfully from time to time. However, currently when I open the app it just shuts down immediately. Now it is completely worthless.

Grass root campaign needed to bring back app

This application is not supported under OS 11 or better. FCA will refer you to the fact that they were only obligated to support for three years. I am calling to all who own one of these one of a kind EVs to request a subscription based service to continue support. This would help provide staff to develop and support application. Let’s make owning a 500e great again!
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App on letting me open it 😤

I am so mad at Fiat honestly a waist of money. This app was one of the only good things about this car since it’s so basic. Thank god my lease is ending never buying a car from Fiat Chrysler or Jeep there so cheap. And I know I’m not the only out there that feels the same way. Oh yeah and service station are closing everywhere. The dealerships that sold me my car was gone after the first month and the only dealership is now farther than my car can go. Livid. 2 weeks left Thank God
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App doesn’t work iOS 11

The app stopped working once the new iOS came out. I’ve uninstalled and reinstalled to try to get it to work but every time I re-download and try to open the app, it crashes immediately. When the app is working, it’s great. Fiat, please fix!

Loved it before iOS 11

When the app could still launch, it was great! But ever since one of the latest iOS updates, it won’t even start to launch. The app hasn’t been updated in years, and it’s has done surprisingly well until now. I’ve tried it on multiple phone running the same versions, and neither works. Read on for all the positives it used to have…

Yes, I occasionally had to re-enter my credentials on the thing if I hadn’t used it in a few months, but that is a relatively minor issue IMHO.

Here are my top 5 features of this app:

1) Turning on my car’s climate control remotely, to make my drive home more comfortable.
2) Topping-off, or adding a little more charge to the car while parked at work just to be sure I make it home - charging at work can be expensive, and sometime I just need 30min of charging to get me where I need to be.
3) Changing (or enabling/disabling) the charge schedule - the on-dash version is ok, but it’s so much nicer to do it while away from the car, at any convenient time.
4) Locking the car when I’m not sure if I locked it or not - plus it’s the not way of locking the doors without the annoying honk.
5) Reviewing the mileage logs while at my desk - I lease the car, so it’s convenient to review my usage while in front of my spreadsheet.
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Was okay... until a few months ago

So, it wasn’t the best in terms of function but it was at least usable. I used it a lot to over ride my charging schedule. But now, the app won’t even launch. And it’s not a problem localized to my phone. I’ve asked other people as well