Fiat appears to be a legitimate app. The AppsHunter Legitimacy Score for Fiat is 95 out of 100 points across 7 verification signals from App Store and developer data.

Fiat User Reviews

Name: Fiat
Rating: 3.6 (211 reviews)

Fiat

FCA US LLC

🌟 Lifestyle

📊 Productivity

Customer Experience

Positive experience6.3% of reviews

Neutral11.6% of reviews

Negative experience82.1% of reviews

~ Based on 95 written reviews from the US App Store.

What users say

Summarized from real user reviews of Fiat. Based on 211 reviews and a 3.6/5 average, it highlights the 5 positives and 14 negatives reviewers mention most about this Lifestyle app.

Positive things

🎮Remote climate control functionality
🔓Door lock/unlock capability
📊Basic vehicle information display
⚡Occasional quick battery level updates
🎯Intuitive user interface when working

Negative things

🐛Battery charge level not updating or stuck
❌Missing critical EV monitoring features
🔌Unreliable real-time vehicle status
📱Frequent app crashes and freezing
🚫Features randomly disappearing after updates
💳Paywall for previously free features
🔐Excessive authentication prompts
🌐Poor customer support responsiveness
🔄Inconsistent synchronization issues
📍Lack of vehicle location tracking
🚗Incompatibility with certain vehicle models
❌Non-functional navigation and maps
⚠️Data loss after app updates
🔧Broken support contact system

Is Fiat Safe?

Fiat appears mostly safe based on user ratings. AppsHunter Safety Score for Fiat is 72/100.

This assessment is based on 211 user ratings, with an App Store average of 3.6/5.

Safety Analysis

64.9% of ratings point to a safe experience

2.8% of ratings suggest some concerns

32.2% of ratings point to a risky experience

~ Based on 211 App Store ratings for Fiat.

Is Fiat Legit?

Fiat appears to be a legitimate app. AppsHunter Legitimacy Score for Fiat is 95/100.

Based on 95 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

Mediocre

Does the most basic functions. Lock. Unlock. Start climate.

But for the love of god why does it need to honk so loud when the climate turns off?!

App needs SERIOUS updating to be moderately comparable to other brands.

justinlalumiere

a month ago

Response from developer

Our Connected Services require a paid subscription to access all features. However, many useful features are available without a subscription. To learn more about the Connected Services included with your vehicle and those available through a subscription, please visit Fiat.com or you can reach us at socialmedia.uconnect@stellantis.com.

The FIAT 500e app doesn’t consistently work properly

It worked for about a month, then stopped working and despite my best efforts, searching online for solutions, it simply won’t work again. I have also called many different FAC and Stellantis support phone numbers without yet reaching anyone who could assist me, each person attempted to be helpful by providing a different telephone number, none of which connected me with someone who could provide assistance.

maxtrack1961

a month ago

Response from developer

We're sorry to hear that. We'd be happy to investigate your concern and see how we can help. You can reach us at socialmedia.uconnect@stellantis.com.

New update doesn’t work

Got the latest version 1.99.702 and now it won’t update current charge level and can’t initiate a charge

Travelgirl777s

a month ago

Response from developer

We apologize for any inconvenience. We're committed to investigating this for you and would appreciate the opportunity to better understand your experience. You can email us at socialmedia.uconnect@stellantis.com, and we'll begin investigating right away.

No charging state update since app update

Since the last app update, it no longer show the present battery state neither whenever it’s actually charging. Everything was alright for me before that last update.

MikeTrotter

2 months ago

Response from developer

We apologize for any frustration this may have caused. We're committed to resolving the issue and would appreciate the opportunity to better understand your experience. Please contact us at socialmedia.uconnect@stellantis.com, and we'll begin investigating right away.

Needs a lot of work

It use to show if the door were locked, unlocked, trunk opened or closed. Doesn’t anymore. It won’t update what my charging level is at. I have updated the app. It needs a lot of work because this is frustrating.

Jennypotts

2 months ago

Response from developer

We apologize for any inconvenience. We're committed to investigating this for you and would appreciate the opportunity to better understand your experience. Please contact us at 800-777-3600, and we'll begin investigating right away.

Terrible UI.

Always hangs, half the time does not lock or unlock the car. Climate control maxes at 15 mins (what if your dog is in the car?). Takes forever to authenticate any time you need to send a prompt.

m0sh-

2 months ago

Response from developer

Thank you for your feedback—we’ll be sure to document it accordingly. If you need help with your app in the future, you can reach us at socialmedia.uconnect@stellantis.com.

Limited

The app could very simply do so much more, provide a log of each trip, control charging ( to say 90%), etc

RalphZZZZZZZ

2 months ago

Response from developer

We've shared your feedback with our developers. Thank you for taking the time to send us your suggestions!

Needs more features

The app needs more features. It’s missing the ability to set a charging limit as a % (e.g. 80%) and cannot set charging times without paying $17 per month. No exportable driving history either.

tooth1

4 months ago

Response from developer

We've shared your feedback with our developers. Thank you for taking the time to send us your suggestions!

Fiat needs a lesson on how to make an app useful

I have had my 2024 Fiat 500e for 17 months, and the app has yet to work. It is absolutely the worst interface for a car that I ever encountered.
If I had to do it over again, I would never have purchased this car…
Italians should stick to pasta and leave car making to everyone else!

stupid to have nickname

4 months ago

Response from developer

We're sorry to hear about your experience and appreciate your honest feedback. If you need assistance with your app in the future, feel free to contact us at socialmedia.uconnect@stellantis.com.

Actually impressed

This is my first electric car so it might be that I’m kinda over stimulated but it’s actually very convenient seeing the battery percentage when I’m traveling, tells me in real time how much I’m consuming with or without air conditioner, how much it regenerates when I’m hitting the brakes, it’s got the 3 modes which I use often for certain situations. Ya it has low range so if I wanna travel far ya bring the 120v charger or look for charging stations but I live in the city so it’s been a blast so far.

gabaspickers

4 months ago

Response from developer

We couldn’t ask for better feedback—thank you for taking the time to share your thoughts! We truly appreciate your positive review.

What is this garbage?

App support doesn’t even take you to anything regarding fiat. It takes you to Chrysler Jeep Dodge. And if you are lucky enough to find anything for fiat, it’s on a broken page that you can’t even find the links to get any help. My question is what happened to all of my preloaded information I did the update now it doesn’t recognize who I am.

Wrks247

5 months ago

Response from developer

We're sorry to hear that. We'd be happy to investigate your concern and see how we can help. You can reach us at socialmedia.uconnect@stellantis.com.

Fiat needs a lesson on how to make an app useful

stupid to have nickname

5 months ago

Response from developer

We're sorry to hear about your experience and appreciate your honest feedback. If you need assistance with your app in the future, feel free to contact us at socialmedia.uconnect@stellantis.com.

Lack some features

The remote battery preconditioning has to be a basic feature in 500e, as it is the case for other EVs. Secondly, when preconditioning feature is activated it has to automatically heat the seats as well. It is not good for the men’s health to seat on a cold seat at all!

YamahaKG

5 months ago

Response from developer

Hi, and thank you for your feedback! We've documented your comments in our system as we continuously look for ways to improve. If you have any questions or suggestions, feel free to reach out at socialmedia.uconnect@stellantis.com.

No charging or comfort cycles shown

There is a charging cycle and comfort cycle defined in the vehicle. The App says “Data not available “

Jim is the nickname taken Jim?

6 months ago

Response from developer

App always delete my account, so I have constantly logged in and reset my FaceID

not acceptable! Fix it! It happened to my Ram trucks, my company promaster 2500 and my wife’s Fiat! Every single one!

Cheega Qi

6 months ago

Response from developer

Thanks for reaching out. Please check your app store for any available updates, or try uninstalling and reinstalling the app. If the issue continues, feel free to email us at socialmedia.uconnect@stellantis.com.

Lent

L’application est très lente. Vous devriez vous inspirer de celle de Tesla.

Aussi, pourquoi envoyer un courriel à chaque fois que la recharge débute et se termine? Une simple notification suffit !

abclps

6 months ago

Response from developer

Thank you for reaching out. The app depends on your signal strength. We recommend that you and your vehicle are in areas with a strong signal when using remote features. If you continue to experience issues, you can contact us at socialmedia.uconnect@stellantis.com.

Disappointed

This is the worst app that I have worked with. The app never works properly, Face ID never works. I can not trust on the charge level that shows in the app, when it’s showing of course.

Cleyton Gouveia.

6 months ago

Response from developer

Don’t buy a Fiat if you want to use this app

It does not work. It does not show updated battery level. It does not accurately show any statistics about the car. Support has been “working on my case” with no progress or fixes for 4 months. Useless and fake support.

used-your-app

7 months ago

Response from developer

Thank you for your feedback—we’ll be sure to document it accordingly. If you need help with your app in the future, you can reach us at socialmedia.uconnect@stellantis.com.

Pretty much useless

Just a container for some high-level information on your car. Nothing about nav maps, and no realtime info on anything (charging status, tire pressure, etc.)

Apfelmaennchen

7 months ago

Response from developer

terrible software

if i shipped software this bad at work id be fired. why is it so hard to get an accurate update of battery percentage or just enter my pin? its wild how terrible this app is with any basic function

GHnSF