It is there.
So far, my experience has been exactly what I expected
Thankful
Really glad this online banking is available or else I’d have to switch to a local bank in Oklahoma for everything! 🤗
Ability to arrange accounts
I would love to have the ability to be able to arrange accounts. I use my checking account the most, but yet when I login online, it is on the bottom and I have to scroll all the way down. I chatted online with a representative at the CU and they told me I could write a letter to the Board of Directors.. I don’t have time for that. This is an app request. I’m hoping that someone can resolve this.. Thank you.
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Love my credit union
I love Fibre Federal credit union. I love the idea of not belonging to a large bank. Efficient, friendly and professional.
Just love the Fibre Federal online app!
Makes banking so easy! I can track everything and keep records up to date so easily…..
Thank you
Thank you
Bank with comfort
Fibre is amazing! I love the vibe right when I walk through any branch. They make it easy and convenient sometimes you don’t even have to leave your home.
Would like more features
It’s overall a pretty good app. I would love to have the ability to rearrange my accounts on the main page. The checking accounts (which I use the most) are at the bottom so I always have to scroll to get to them. It would be nice to be able to see them first instead of my taxes account which for some reason is at the top. Seeing that first makes me depressed every time I open the app. I’m writing this review in hopes that the developers see it. I tried to ask someone on the app and it got nowhere.
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I love my Credit Union !
Thank you:)
Wasted my time with shared branching
They no longer offer shared branching even though you can still click on the section of the app that allows you to find shared branches in your area. Wasted my time going to 2 of these locations before calling fibre to learn they discontinued it. How a company this size hasn’t updated their app/website to avoid wasting their clients time is beyond me.
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Used to work fine
What jackwagon decided cloudflare was the way to go? If your little security widget is so bad that its default state is to ask if it’s ruining your experience the answer is usually yes. It’s garbage and ruined the app for the past couple weeks.
Idk
Its ight i guess
Ongoing card problems
I’ve been with this group for over a decade, and the last 3 years has been filled with avoidable problems. Almost every time they have sent me a new card there’s something wrong with it: they printed the number wrong or they forgot to cancel the old one. Yesterday the bank cancelled the current card despite them receiving back the replacement over a month ago. There was no announcement we were getting new cards outside our regular cycles, and certainly no information notifying me of the old card’s expiration once they were made aware the mail was not delivered.
Incredibly disappointing and negligent, especially in this economy. Your unlucky customer service employees are kind and attentive to trying to explain the situation. However, even this is curtailed by their inability to fix an error that continues to grow larger. I am now forced to wait until Monday losing wages to have the local branch listen through another long explanation and hope the reprint can get done in a timely manner.
If there are any more issues I will be finding another place to manage my finances.
Incredibly disappointing and negligent, especially in this economy. Your unlucky customer service employees are kind and attentive to trying to explain the situation. However, even this is curtailed by their inability to fix an error that continues to grow larger. I am now forced to wait until Monday losing wages to have the local branch listen through another long explanation and hope the reprint can get done in a timely manner.
If there are any more issues I will be finding another place to manage my finances.
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Great option for easy banking
I had to leave my husband and start new after he drained out accounts. I was able to do everything online, including starting my account! It’s been really nice to not have to worry about who can access my money.
What happened to the friendly, courteous and helpful TLC
Long ago TLC and Fibre were wonderful friends. Now the are an extension of overbearing, controlling and inconsiderate government bureaucracy.
They’ve frozen my account without notice several times. They’ve prevented me from modifying my bill payments under the guise that I’m a senior citizens and don’t know how to manage my account.
When I talked with the 20-something head of security she told me I’m not competent to manage my account, so she’s taking control.
I thought this was arrogant so I wrote the President of Fibre, he didn’t respond and I received a nasty call from the security girl.
My account has now been under her control since August 2018.
When I met with friends at the senior center they had the same complaint. We thought it was only in Tillamook. We called friends in Lincoln City and learned they too have been subjected to this same person.
We are All now, looking for another bank.
Good bye TLCFCU.
They’ve frozen my account without notice several times. They’ve prevented me from modifying my bill payments under the guise that I’m a senior citizens and don’t know how to manage my account.
When I talked with the 20-something head of security she told me I’m not competent to manage my account, so she’s taking control.
I thought this was arrogant so I wrote the President of Fibre, he didn’t respond and I received a nasty call from the security girl.
My account has now been under her control since August 2018.
When I met with friends at the senior center they had the same complaint. We thought it was only in Tillamook. We called friends in Lincoln City and learned they too have been subjected to this same person.
We are All now, looking for another bank.
Good bye TLCFCU.
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Friendly
Tellers are friendly and easy to do business with.
Best in the business
Best in the business. Unlimited transactions and transfers
There For You!
I love this bank! They always have your back! They are always friendly.I love the mobile app too! Keep up the good work!
happy customer
Always kind friendly make you feel like Family I’m always treated with respect and kindness. They will help you with any situation you’re going through through anything have casual conversation all around good people and you’re always treated with respect they help you resolve any situation you’re going through and if they can’t do it, they direct you to who can get a five star plus for me. Have a great day.
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Mobile app
Constant problems logging in on mobile app. I didn’t have problems before and now it is all the time.
I have to say
Thank you for your service and support greatly appreciated
