Please add a fix
Not able to login
Beware of using “Change Plan” it will disregard your current plan without warning
Please do not use the “Change Plan” button.
Unlike the “Renew” option which asks if you want to immediately renew or after expiry of the current plan, beware of using “Change Plan” as it will disregard your current plan without warning.
Like if you have a plan for 30 days active from today, and you decide to change plan to a new plan for 180 days, the app accepts the payment and overrides the previous plan. So you get only 180 day now.
Ideally, the change plan should have given an option of immediately or after expiry. It assumes immediately and does not inform the user. This is a severe bug.
I hope this gets fixed ASAP as it is a bug and will make customers loose their money.
Unlike the “Renew” option which asks if you want to immediately renew or after expiry of the current plan, beware of using “Change Plan” as it will disregard your current plan without warning.
Like if you have a plan for 30 days active from today, and you decide to change plan to a new plan for 180 days, the app accepts the payment and overrides the previous plan. So you get only 180 day now.
Ideally, the change plan should have given an option of immediately or after expiry. It assumes immediately and does not inform the user. This is a severe bug.
I hope this gets fixed ASAP as it is a bug and will make customers loose their money.
Show more
