Update
Tooooo many updates. Just leave it alone.
Amateur hour FA software engineers.
Every update makes it worse. One bug gets fixed, two bugs get created. Off-line use often causes entered information to be lost when synching. This latest update rebooted the app with a statement that basically says thanks for updating you now have a new bug where your work orders show a day earlier than they are scheduled for! Now I can't go back to the older version. It's amateur hour over at the FA
Show more
Terriable
After the update, I had to disable and remove the app from my iPad and then reinstall it so it would actually open up. Your calendar is wrong too. I can click on a Monday on the calendar and it shows up on Sunday for the jobs for the week. You need to redo this app again cause it sucks.
Daily User
I enjoy using FieldAware for my day to day. I start my morning by checking FieldAware and that’s how I know where to go next. It seems to be easy to use and I like how it saves the job history so I can go back in time and follow up. Once in a while A new job will not show so I have to delete and re-download, other than that I’ve enjoyed using FieldAware.
Show more
Buggy and Slow
Jobs added to Field Aware often don’t show up on my tablet, but the office can see them in Field Aware. That doesn’t help the technicians in the field.
Likewise, after finishing a job and completing all fields in an attachment (ie: checklist, quote request, etc.) the attachment will either be invisible to the administrators that process the paperwork or they will be “blank” on their end. Another efficiency killing headache requiring the tech to email their copy or admin to transfer data to their “copy.”
This app was pitched as a way to streamline field service paperwork and increase efficiency on the backside, it does NEITHER!!
Likewise, after finishing a job and completing all fields in an attachment (ie: checklist, quote request, etc.) the attachment will either be invisible to the administrators that process the paperwork or they will be “blank” on their end. Another efficiency killing headache requiring the tech to email their copy or admin to transfer data to their “copy.”
This app was pitched as a way to streamline field service paperwork and increase efficiency on the backside, it does NEITHER!!
Show more
