Glitchy Needs Reinstall OFTEN
Worst labor tracking app I e had the displeasure of using. It was supposed to streamline field service parts, labor, and asset history.
Time doesn’t transfer reliably so the techs waste time clocking travel to/from and work labor on the app, so they can fill out a email timesheet so they don’t get a partial check for the week due to missing time. Look elsewhere for similar software.
Time doesn’t transfer reliably so the techs waste time clocking travel to/from and work labor on the app, so they can fill out a email timesheet so they don’t get a partial check for the week due to missing time. Look elsewhere for similar software.
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Update
Tooooo many updates. Just leave it alone.
Amateur hour FA software engineers.
Every update makes it worse. One bug gets fixed, two bugs get created. Off-line use often causes entered information to be lost when synching. This latest update rebooted the app with a statement that basically says thanks for updating you now have a new bug where your work orders show a day earlier than they are scheduled for! Now I can't go back to the older version. It's amateur hour over at the FA
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Terriable
After the update, I had to disable and remove the app from my iPad and then reinstall it so it would actually open up. Your calendar is wrong too. I can click on a Monday on the calendar and it shows up on Sunday for the jobs for the week. You need to redo this app again cause it sucks.
Daily User
I enjoy using FieldAware for my day to day. I start my morning by checking FieldAware and that’s how I know where to go next. It seems to be easy to use and I like how it saves the job history so I can go back in time and follow up. Once in a while A new job will not show so I have to delete and re-download, other than that I’ve enjoyed using FieldAware.
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