Fig

Your voice agent answers the phone all day and makes decisions on your behalf. Fig is where you go to find out what it actually said. The calls that matter are not the ones that failed. A dropped call announces itself. The expensive one is the call that looks perfect — booked, confirmed, positive — where the agent misheard a date, quoted last year's price, or promised something you now have to honour. No error log will show you that. Someone reading the transcript will. What Fig does • Pulls every call from your voice-agent account — recording, transcript, outcome • Puts them in one list you can filter by client, by agent, by source, by day • Plays the recording with the transcript beside it, so you can jump straight to the moment • Keeps a record of who listened to what, because that question gets asked for real • If you run an agency, keeps each client's calls separate — and lets you give a client a window onto their own What Fig does not do • Answer the phone. Fig reads calls your agent has already taken • Score your agent, or tell you what to think about a call. It shows you the call • Train anything on your data Where it is up to Fig connects to ElevenLabs conversational agents today. It is new, it is free while we find out whether it is useful to anybody, and it is built by a small team in Melbourne. Have a look first You do not need an account to see how it works. Tap "Have a look around first" on the sign-in screen and Fig opens with a sample agency — a dozen recorded calls with transcripts and audio. Recording and the law Fig stores calls your agent recorded; it is not in the call and cannot add a disclosure to one. Whether callers must be told, and what they must be told, depends on where you and they are — in Australia it is state law. That is your responsibility, not something Fig checks. Questions: support@ironlab.ai · fig.ironlab.ai