Figma User Reviews

Customer Experience

Positive experience29.3% of reviews
Neutral13.0% of reviews
Negative experience57.8% of reviews

~ Based on 1,411 written reviews from the US App Store.

What users say

Is Figma Safe?

Figma appears safe based on user ratings. AppsHunter Safety Score for Figma is 92/100.

This assessment is based on 20,662 user ratings, with an App Store average of 4.6/5.

Safety Analysis

90.1% of ratings point to a safe experience
2.4% of ratings suggest some concerns
7.5% of ratings point to a risky experience

~ Based on 20,662 App Store ratings for Figma.

Is Figma Legit?

Figma appears to be a legitimate app. AppsHunter Legitimacy Score for Figma is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Login issue

I have been trying to login to figma app via my outlook account, upon hitting the login button an outlook login page opens up and after I sign in with my passkey and authenticate, the outlook mail opens up and I’m just there looking at my mail, the login never happens and a valid session does not start. What is going on? Please fix this issue!
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Que ferramenta!

Incrível a velocidade para prototipar, desenvolver a UX/UI, front e realizar grandes entregas

Precisamos urgente do app completo para iPad

Assim como todos os comentários que leio ha mais de tres anos, o Figma esta perdendo uma grande fatia do mercado por nao incluir as opções de edição no aplicativo. Não quero usar o app só para visualizar! Totalmente inútil dessa forma. Atualmente no iPad preciso acessar o figma pelo navegador para conseguir trabalhar, mas preferiria muito fazer isso no aplicativo próprio!
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Figma is Figma

Figma is Figma, and everyone who knows Figma already knows it deserves 5 stars.

Redesigning

I’m going to get some information for this document

注册过程令人迷惑

邮箱注册需要密码,还说我设置的密码和邮箱不匹配,我还没注册,要和什么匹配呢?

AI Features

Figma has positioned themselves as an AI-forward company, which goes against my values creatively, morally, and environmentally.

Pas d’édition sur les designs

Dommage que sur iPad il n’y ai pas de possibilité d’édition des designs… ne sert donc pas à grand chose mise à part présenter et annoter rapidement sur tableau blanc…

Dodgy asf

Can’t pay for the subscription in the app, there is nothing saying you can cancel, you can only get the most expensive plan, only in stupid American dollars. Terrible app, would not recommend.

프로토타입 페이지 이동

페이지 이동 한 번에 하는 기능 있으면 더 좋을 것 같아요. 모바일에서는 프로토타입 보기 하면 무조건 처음부터 시작이니 원하는 페이지 가려면 탭을 너무 많이 해야해요. 스크롤로 편하게 이동하는 기능이 있으먄 좋겠다 생각했어요.

Doesn’t work for iPhone

I downloaded this app to try to do class work on my phone, while I could read the assignment, I could add text, figures, or anything else to actually complete the assignment. This app is currently useless if you actually want to edit documents.

Broken login iPhone

Broken login with email, forcing to login to Gmail within the app, still doesn’t work

Useless

No other apps have issues keeping me logged in. Just this app. And it’s barely usable for anything once logged in.

Poor Cancellation Policy and Customer Support

I would not recommend Figma based on my experience. Their cancellation policy is confusing, and even after cancelling my subscription, I later received renewal notices and charges that I was not expecting. It feels very difficult to manage subscriptions with confidence.

What is even more frustrating is the lack of customer support. When I contacted them to report the issue and request assistance, I did not receive a helpful response. Customers should not have to worry about unexpected renewals or spend time chasing support for billing concerns.

Figma has some useful features, but the subscription management and customer service experience have been disappointing. Before signing up, make sure you carefully review the cancellation and billing policies to avoid surprises.
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Built for investors

Figma no longer cares about building for the needs of their actual users: designers. Now they’re building for investors chasing whatever the latest industry hype is. It’s time for a competitor to replace them by offering a tool that meets the needs of design system professionals.

Not sure what this does

My friend is using the por version and all it does is generate a back ground and it sorta functions for some of the stuff in told it to do, but then it just jams up. It says it’s working fine, but it is not and we are not sure how to move it along or what it needs to continue. Not intuitive for us.
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Can’t create

The description says I can create on the go, but I can only use FigJam. I can only actually create and edit on iPad using my browser. The app is only to view and comment. I want to use my iPad to create and design since it’s my primary mobile computer.

Need keyword search

Very hard to find a screen in large designs without search

Otimo

Otimo

Not intuitive, missing the purpose

The Figma app is a poor companion to the desktop app. It has limited functionality, essentially serving as a demo and a way to show and test prototypes. Even then it fails. There’s no way to see your desktop prototype settings, such as showing the device. I’m amazed at how lackluster and disappointing the experience is.
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