No Account Login
This app is missing one of the most important and basic functions of an app—account login. As a result, you cannot see tickets you’ve purchased in the app. As a result, as an app it has very reduced functionality. Seems this would be a relatively easy fix.
Freezes
Really frustrating that it keeps freezing when I stop and start or try to use airplay. And I keep having to delete and redownload it over and over again.
Disconnected
I received my card that went into an iPhone wallet that I never use and then an icon that took me to another separate website with all this information and I had no idea of how it was related to the info I submitted for the card or how to use it in relation to the membership. When I tried to register I got an error message saying my email address was already used and that I needed to change my password. I guess liking film doesn’t bring the required skills to write an organized and integrated app program. I am leaving it alone.
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Need improvement
After enter login, if you tried to purchase tickets, app will as login in information one more time.
Please do something.
Please do something.
Problems
I bought 4 tickets to the festival — I think. I can’t ‘manage my account’ since I can’t find any way to do that, on either the website or the app. The FAQ on the site claims that there is such a link on the log in page. I couldn’t find it after half an hour’s search, neither on the site nor the app. I have received no confirming email. Am I going to the festival? Who knows?
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