Looks good but hard to use
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All the pages are stuck with waivers, if the waivers are not signed, making the app unable to do anything
Response from developer
It's true, the FinnlyConnect app requires waivers to be signed before proceeding forward to most items - this is for the safety and security of our clients. If you are unable to get passed the waivers, please reach out to feedback@finnlysport.com with the following information: your full name, the email address used to login to FinnlyConnect, and the location you are logging into. We look forward to resolving this!
Not Easy to Use
Response from developer
We appreciate your feedback! We value security at FinnlySport and decided the cleanest process would be to 1. connect you to the right location, which is the facility code. 2. verify email address, which is the two-factor. And 3. allow for login. Steps 1 and 2 are one-time requirements to ensure you're connected properly going forward. We value all feedback and are thankful for yours - you have inspired us to enable biometric login, which will be released with our next mobile app update!
Glitches at payment
Did anyone actually try this on an iPhone?
Response from developer
We are bummed to hear this has been your experience! We would be happy and thankful to assist further if you would like to reach out to us at feedback@finnlysport.com
Can’t use punch pass
Response from developer
I am sorry to hear that. This is a functionality of our platform. Please reach out to the facility that you are trying to register for, and they can walk you through it.
Awful
Response from developer
Ooof, this one hurts! We would love to know more about your rating and make things right. Please contact us at feedback@finnlysport.com, and we'll get you on the right track!!