FireGrill KSA User Reviews

Customer Experience

Positive experience15.4% of reviews
Neutral2.6% of reviews
Negative experience82.1% of reviews

~ Based on 39 written reviews from the US App Store.

Is FireGrill KSA Safe?

FireGrill KSA has mixed safety signals based on user ratings. AppsHunter Safety Score for FireGrill KSA is 69/100.

This assessment is based on 72 user ratings, with an App Store average of 3.4/5.

Safety Analysis

59.7% of ratings point to a safe experience
2.8% of ratings suggest some concerns
37.5% of ratings point to a risky experience

~ Based on 72 App Store ratings for FireGrill KSA.

Is FireGrill KSA Legit?

FireGrill KSA appears to be a legitimate app. AppsHunter Legitimacy Score for FireGrill KSA is 80/100.

Based on 80 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

They will lose you order.

They will lose you order and give it to someone else. Then, they will raise their voice on you and try to call you theft just because they give your order someone else by their fault. It was On Friday afternoon at Rwais branch. The lady there was so rude and losing her mind that she want you to be the looser.
Show more

Not working

The app is not working, froze at the logo page … !! Never worked

شكوى

مايفتح التطبيق

App is not launching

App in not launching

طورو التطبيق و وسعو اماكن التوصيل وحطو دفع بالبطاقة عند الاستلام

حطو توصيل للسويدي فيه فرع فتح جديد قريب وسعو توصيلكم وخلو دفع بالبطاقه عند الاستلام لان مابي ادفع اونلاين ولا عندي كاش

Price difference

The prices on the app are higher than the actual menu!!

Useless for pickup orders

You can order but the branch will not receive the order and waste your time trying to call someone to find it.

مع الاسف

التطبيق متوسط الاداء
+
الشركة ادارتها سيئه ولاتتوسع بالمدن والمحافظات بل تغلق بعض الفروع بدل ان تكون سوق جديده

No actual grams info about anything

There’s no information about how many grams is included in the meals of meat/chicken, and if you are to buy “extra protein” there’s no grams information about what “extra” really is, some have calories info but that can be very misleading

No customer service

I’ve order from this app and delivered in 60 mins covered with sour cream and cold.
No one respond to the call center number neither WhatsApp or Twitter.
The worst experience ever!!

What’s the idea of picking up option if i will arrive and the order has not been prepared yet!!!!

What’s the idea of picking up option if i will arrive and the order has not been prepared yet!!!!

التطبيق ما يشتغل

التطبيق معلق ما يشتغل ما يمديك تطلب ولا تشوف العروض

Apple pay

I disagree with most comments i like the app but not having apple pay is such an inconvenience. Its sad that start up companies have apple pay while firegrill doesnt.

Fix it. 😡

I ordered and paid from the app. It took my money and then told me the order failed. I spent the next two weeks in contact with the restaurant manager and trying to get in contact with the management. No one in the head office contacted me. The only person who helped was the restaurant manager.

تطبيق سيئ

تطبيق سيئ للغاية انصح بعدم تحميلة تطلب منه وبعد استلام المبلغ يعلق ع تحضير الطلب وتخسر فلوسك والأدارة التابعه للمطعم راح يجحدونك وانه ما وصلهم شي ولو تصور لهم شاشة التطبيق والفاتورة المدفوعة راح مايردون عليك وراح تخسر فلوسك

What is the purpose of this app?

I made an order for pickup and it showed on the app that it’s ready for pickup! When I arrived I found out that they haven’t prepared it yet!!

Worst

Worst delivery app ever it crashes alot and it takes so long for food to deliver

مازال يطبخ!!

طلبي مازال يطبخ له اكثر من ساعه !!! ولا يوجد رقم للتواصل او ايميل للمساعده او الشكوى واتوقع سيستمر طبخ طلبي اسبوع كمان!!!

Possibly the worst app on the AppStore

Literally full of bugs, crashes a lot, a lot of options missing, and for some reason doesn’t work properly after midnight even though the store opens 24/7!!

تسمم غذائي

انا طلبت ساندويش بورية وكاساديا ، جاني بعد تسمم غذائي ، الاكل بارد والخبز قديم ، وداخل علبة الصوص قطعة بلاستيكية