FireKeepers Casino User Reviews
Customer Experience
~ Based on 70 written reviews from the US App Store.
What users say
Summarized from real user reviews of FireKeepers Casino. Based on 125 reviews and a 3.6/5 average, it highlights the 37 positives and 51 negatives reviewers mention most about this Entertainment app.
Positive things
- 👍Fun to play at home
- 👍Realistic graphics and gameplay
- 👍Variety of games
- 👍Almost like being there
- 👍Good for killing time
- 👍Free to play
- 👍Coins replenish
- 👍Tracks member rewards
- 👍Entertaining and fun
- 👍Useful for promotions
- 👍Better than other apps
- 👍Great selection of games
- 👍Almost as fun as real casino
- 👍Enjoyable games on the go
- 👍Easy play when not at casino
- 👍Fantastic app
- 👍Great colors
- 👍Win enough coins to keep playing
- 👍One of the better free online slots
- 👍Games are fun to play
- 👍Games unlocked for a weekend
- 👍Lots of entertainment value
- 👍Nice app
- 👍Great way to have fun for free
- 👍Fun games with great colors
- 👍Great app when you can't get to the casino
- 👍So happy you have online games
- 👍Awesome app
- 👍Easy to use and navigate
- 👍Well organized
- 👍Game play very realistic
- 👍Outstanding accommodations
- 👍Excellent restaurant service
- 👍Super friendly staff
- 👍Great fun
- 👍Very fun
- 👍Nice!!!
Negative things
- 🐛Games crashing frequently
- 🐛Bonus rounds crash
- 🐛Lost credits due to crashes
- 🐛Games don't pay out
- 🐛Low pay/no pay bonuses
- 🐛Difficulty unlocking new games
- 🐛Incompatible with older devices
- 🐛Error messages preventing play
- 🐛Scatter bonus not paying out
- 🐛Takes forever to unlock games
- 🐛Games always crash on bonus round
- 🐛Lose more than you win
- 🐛Can't log in to rewards
- 🐛Rewards account login issues
- 🐛Login button doesn't work
- 🐛Syncing rewards card error
- 🐛Can't see rewards info
- 🐛Worst payouts
- 🐛Deposit issues
- 🐛No way to make withdrawal
- 🐛Account blocked
- 🐛Support gives run around
- 🐛Unable to play games
- 🐛Deposit not usable
- 🐛Red hot reward offers section never works
- 🐛Points earned don't sync
- 🐛Games gone, history gone
- 🐛App sucks
- 🐛Overcharge purchase of credits
- 🐛Never hit the bonus
- 🐛Games are set like real slots
- 🐛Doesn't pay anything
- 🐛Worst customer service
- 🐛Trash app
- 🐛Glitches
- 🐛Deposit takes you to wrong page
- 🐛Took more than $1000 at once
- 🐛Unable to help via chat
- 🐛Frustrated
- 🐛Game crashes at end of bonus
- 🐛Sneak peek games won't load
- 🐛Bonus game crashes
- 🐛Lost all points due to crash
- 🐛Money gone in 5 min
- 🐛Can't stay on bonus round
- 🐛Bonus games disappeared
- 🐛20+ spins with no payback
- 🐛Teaser spins
- 🐛Limited games due to iPhone (no flash)
- 🐛Won't work on iPad
- 🐛Need more daily spins/bonuses
Is FireKeepers Casino Safe?
FireKeepers Casino appears mostly safe based on user ratings. AppsHunter Safety Score for FireKeepers Casino is 72/100.
This assessment is based on 125 user ratings, with an App Store average of 3.6/5.
Safety Analysis
~ Based on 125 App Store ratings for FireKeepers Casino.
Is FireKeepers Casino Legit?
FireKeepers Casino appears legitimate, with a few gaps. AppsHunter Legitimacy Score for FireKeepers Casino is 78/100.
Based on 78 of 100 points across 7 verification signals from App Store and developer data.
Top reviews
Where did all the games go? All the games I use to play and my game history of this games are gone why?? The Blazing Bison Gloden Blitz is gone, Shamerock Fortunes is gone too. No Huff N Puff. I don’t know what yall did to this app but it sucks.
One of the best online casino apps to play. I have never had an issue with the app. I will be will say they need to have more daily spins or bonuses it would really help people be able to play
I've been unable to even play a game even tho they took my deposit! I contacted support and they have given me the run around. So my deposit just sits in my account there and I can't use it. I dont recommend using this app at all. This was my 1st time trying to play on this app and I've been on chat 3 times and still no answers. Worst ever !!
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Should be a Zero star but that’s not available. You can make a deposit but have no way to make a withdrawal. When I questioned it on chat, they blocked my account and are sending me to their Risk Management. Over $25.
Red hot reward offers section never works, can’t see offers. Points earned for tier level doesn’t sink up properly, it’s always wrong have to swipe at casino to figure out points earned or talk to host.
Absolutely garbage stay away from this place
Trying to make a deposit and it takes you all the way through to the end, but then takes you to a page telling you to use the mobile app when you’re using the mobile app. I’ve deleted and reloaded the app many times over 3-4 months. Then one time I logged in and had a bunch of money in my account from all of the previous $100-$200 deposit attempts. But it didn’t take if from my bank account when I attempted it, it took more than $1000 at once. I did chat a couple of times with someone thru the chat feature who was unable to help. Their only solution was to delete the app and reinstall.
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My win/loss ratio at Firekeepers online is HORRENDOUS compared to all the other online casinos I play (and I play a lot). Perhaps I should have waited until they built up their bank but my advice would be to get your Vegas on at a different site.
Great tribal casino. Wonderful people in Host Services. The cleaning staff is exceptional. I really don’t know where they come from but whenever I get up from a slot a cleaning service member is there to wipe it down and disinfect. If you can, route a small tip to these valuable people who work so hard to keep us safe. The cashier staff is friendly, polite and professional as well. Kathy George who is CEO of Firekeepers is obviously a success in making it all come together. Considering the challenges facing all casinos during a pandemic, Firekeepers still manages to have great promotionals and to provide a pleasant casino experience.
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Why was the PLAY4FUN taken off of the app?
Been playing on here for years and now it won’t work at all on iPad.
Love this app & all the variety of different games. A++++
I have tried over several weeks at different time to sync with my rewards card and always get an error
It’s like the Login button doesn’t even work.
Firekeepers is our favorite casino! We always have a blast, especially when we win or at least break even!! Lol
Like the games but they keep crashing. Just lost another 375000 credits when game crashed at end of bonus round. Stopped playing Alice in wonderland because it crashes almost every time I get a bonus. Most of the time Sneak peak games won’t even load. Very frustrating.
Just played only one game never got a bonus money gone in 5 min what a box
I also had to quit playing some slots because of game crashes. Happens most when you finally win some bonus games. I had close to 3 million points when it decided to crash. Lost it all. If it happens again I will wipe my devices clean of this app.
These games are set just like their real slots they don’t pay you anything! When I first started going there they were coming on the P.A. All the time announcing “moneykeeper” winners now you can go all day and night on a Friday and Saturday and be lucky to hear one winner! I’m going to take my gambling business to soaring eagle and blue chip and I suggest you do the same!
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Can't log in to rewards account, a constant problem. Annoying! Makes us go elsewhere because we cant see any info before we go!
