Horrendous and consumer beware
If I could give 0 stars I would. I purchased an annual premium account and was charged by Apple for it but the app doesn’t recognize the purchase at all. Tried to get a refund from Apple stating that the app isn’t giving me the benefits I’m supposed to have but Apple has rejected my refund request. I even sent an email to the app developer and haven’t gotten a response yet.
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Response from developer
You’re absolutely right to be frustrated. You paid for Premium, the app failed to recognize your purchase, Apple denied your refund, and then we missed your email. I’m sincerely sorry. We’ve fixed the purchase-recognition bug in the latest version. Please update the app and reopen it. Your Premium access should activate automatically. I’ve also responded to you directly so I can personally make this right. Thank you for bringing this to my attention. This is not the experience we want anyone to have.