First Bank & Trust User Reviews

Customer Experience

Positive experience58.5% of reviews
Neutral13.8% of reviews
Negative experience27.7% of reviews

~ Based on 65 written reviews from the US App Store.

What users say

Is First Bank & Trust Safe?

First Bank & Trust - BANKeasy appears safe based on user ratings. AppsHunter Safety Score for First Bank & Trust is 96/100.

This assessment is based on 6,146 user ratings, with an App Store average of 4.8/5.

Safety Analysis

96.2% of ratings point to a safe experience
1.8% of ratings suggest some concerns
1.9% of ratings point to a risky experience

~ Based on 5,756 App Store ratings for First Bank & Trust.

Is First Bank & Trust Legit?

First Bank & Trust - BANKeasy appears to be a legitimate app. AppsHunter Legitimacy Score for First Bank & Trust is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

App works great

App works great

The number I call for verification is unavailable on Saturday

Apple pay will only have me verify my debit card by calling a number that’s currently unavailable, card management doesn’t have any options in app

Update gone wrong

Honestly I’ve no issues with the app generally, but it needed to update and for some reason that required me updating my phone (really didn’t want to), and after doing it anyway and then updating the app, the sucker won’t load and I’ve waited like 30 minutes. Is there something I did wrong?

Thobys

You’re the first bank I know that provides the best services

Deposit

It’s really Great that I deposit my check mobile

Not sure yet that’s

I’m just

Bank Easy

First Bank & Trust lives up to the name “Bank Easy”. Everyone is always so helpful and their app is so easy to use!!

Card

My card seems to never work. used my card all day and now deciding it doesn’t want to work. couldn’t buy the necessities i NEEDED.

Easy Peeeezy

Great technology, instant response from native English speakers in the Midwest when needed.

Banking

I absolutely love this bank they are amazing and I love how they are at your every need

Bad app

The app has been bugging on my phone for 2 weeks now. No number to call for assistance, no email, nothing. Trash

terrible app for a terrible bank

if you want to actually be allowed to use your money after bank hours then go with a different bank

Great Banking App

This app is really good. Easy to use. Easy to find the things I use consistently. There’s other things that I don’t use, but I’m sure others do.

Tim

I really enjoy the convenience and security of First Bank and Trust’s e banking!

Disappointed

This app takes forever to refresh and show transactions. I made a payment to our loan on 4/14/2025 but the app doesn’t reflect that in the amount due for 5/1/2025. It makes tracking your payments and finances extremely difficult.

Not impressed.

Most times it doesn’t work or an error comes up.

Needs Improvement

So far behind real-time deposits and payments on loans/accounts. Takes days to acknowledge payments and deposits. Our credit Union does a much better job of real time balances.

Phone transfer

Love this way of banking, it’s so easy.

David Beckius.

I’ve had many loans from your bank. Always there for me. Employees are wonderful caring people.

???

Slow to update my account