Much better
Much better than before
Not Impressed with changes
Everything is less intuitive and takes longer to use
FCB mobile app
App works fine
Usually Love
Love the app
Much better
The newest version of the mobile banking app is the best so far, in my opinion, very user friendly and informative, I love that the balance is displayed below each transaction.
Easy App
Love the ease of using this App to monitor my day to day activity. Pay Bills online, transfer funds, & do mobile deposits.
App is lacking compared to other banks
I hate this app. Face I.D. Does not work half the time, it doesn’t show your updated balance with every transaction, no dark mode, and I’ve had to make so many new passwords, I can’t even keep up with it anymore. Frustrating compared to other banks.
Update: I still hate this app a year later. Considering switching banks because it’s so hard to access my account.
Update: I still hate this app a year later. Considering switching banks because it’s so hard to access my account.
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Abysmal App Experience
So many things wrong with this app! I completely understand the bank is a small community bank, so I’m wasn’t expecting an app on the level of American Express or USAA or some gargantuan enterprise. However, I’m one month into banking with this app, and find the following issues have caused a very poor user experience: (1) forgets username and password despite having the “remember my” options selected every time. (2) I completely lost access after only one week of use and have not been able to re-enroll my phone number again yet despite using tech support. (3) the jury is still out on the actual usability of the app due to having no access!
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App is lacking compared to other banks
Face I.D. Does not work half the time, it doesn’t show your updated balance with every transaction, no dark mode, and I’ve had to make so many new passwords, I can’t even keep up with it anymore. Frustrating compared to other banks
App
Great bank, great people, ABSOLUTELY TERRIBLE APP. Kicks me out of my acct every few months for no reason at all and then tells me my passwords are incorrect when trying to get back in…. Been dealing with it for years now hoping it gets better but it has not, unfortunately.
Frustrations
I’m always having to reboot this app because it keeps shutting me out. Even though I “save” the password and use facial recognition….it is unacceptable. Y’all really need to fix this with an upgrade asap!
Awful App
There is nothing good about this App. It is not intuitive nor reliable. I never thought I would change Banks because of their online software. When I expressed frustration and mentioned USAA I was told their app had to be good because they were only on line. I guess that means First Community does not have to have a good app.
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Horrible App
This app stinks compared to other banking apps. Seemingly random, it will lock you out and force you to use a desktop to reset your password. There is no warning, nothing to indicate that this is about to happen. I have been on business trips with no access to a desktop or laptop and have been locked out from my account. The app needs to be updated to provide ample warning of password change timeframe. Also, if you are using a VPN, a large part of the time the app refuses to function. Absolutely ridiculous that I have to turn off my security in order to check my bank account. That seems totally counterintuitive and an anathama to security.
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The Worst
I have never used a banking app as bad as this one. Always getting locked out and having to call them. Always deleting the app and reinstalling because it won’t come up.
Getting mad
I’ve had this bank app for months and I’ve had to authenticate my account countless times and I can never get back in I have to go through the task of having to go online and put in my info and my last statement balance and change my password countless times and I am getting fed up and about to delete this app for good
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Constant log in issues
The app frequently locks out users. You can reach support Monday through Friday so it puts you in a tough spot if you’re trying to login over the weekend to verify funds in your account.
Not dependable
Always when I need it most it’s down. And it will lock you out “for security” for anything. And they will update it and not let users know. They also need an new password so many times I can’t think of any new ones!
Do not use
this is a bad app for some one to send you money.
Great bank, crappy app
App has a lot of bugs
Don’t waste phone storage with this app
Before you download this app please don’t waste your time doing it. There is a reason it only has 2.5 stars. For me it logged me out every time and disabled my password. So no I have to call them again and do the whole process over again. It
