First Grand Stays

First Grand Stays: Your In-Stay Guest Companion Your luxury stay, perfected. Access bespoke room services and guest support with a single tap. Welcome to the First Grand Stays app—the essential digital companion for guests who have secured a booking at our exclusive luxury residences in Mauritius and Dubai. This is not just a booking app; it is your personal interface with your home away from home, designed to bring world-class unit services directly to your smartphone. Once you have booked your stay, First Grand Stays unlocks a suite of features designed to make your time in our properties as effortless as it is elegant. App Features & In-Unit Functionality 1. On-Demand Room & Unit Services Experience hotel-style service in the privacy of your own villa or apartment. Through the app, you can request a variety of in-unit services, including: Housekeeping & Turndown: Schedule additional cleaning or request fresh linens and towels. Maintenance Support: Quickly report and track any technical issues within your unit for immediate resolution. In-Home Dining: Arrange for a private chef or browse local gourmet delivery options curated for our guests. 2. Seamless Concierge Requests Our concierge team is at your fingertips. Use the app to book external services that enhance your stay: Airport transfers and chauffeur-driven cars. Excursion bookings and private boat charters. Spa and wellness treatments performed in the comfort of your residence. 3. Digital Property Guide Everything you need to know about your specific unit is stored here. From operating the air conditioning and kitchen appliances to accessing the high-speed Wi-Fi and entertainment systems, our digital manuals eliminate the guesswork. 4. Instant Guest Messaging Connect directly with our property management team for real-time assistance. Whether you need an extra set of keys or local recommendations for dinner, our team is ready to help you via the integrated chat feature. 5. Seamless Check-in & Check-out Access your arrival instructions, secure entry codes, and check-out procedures. The app ensures your transition into and out of your luxury stay is fluid and stress-free.