Outdated
This is app is outdated, slow, and now won’t work at all today. Cannot login at all.
Broken
Can't enable bill pay (says service is unavailable). Can't send messages to get help
Absolutely worst bank
If I could give a negative stars I would. Helping out a very sick Mom, the experience has been nothing short of age discrimination. Closing account ASAP.
Horrible interface
The old app was much better— the new version is not intuitive at all and very cumbersome. I struggled just to make my mortgage payment, and I’m a pretty tech savvy person.
Updated app
Toooo slow
App problems
This app is totally not usable. The font is so small I can’t even see the amounts. It gets hung up and then impossible to close. Even the website isn’t working properly with the latest changes. Wish I could go back to the older website.
Response from developer
Thank you for your feedback. Please give us a call at (803) 432-2265, and we can help you change your app preferences to increase the font size.
Update is absolutely horrible
The daily balance total for your account is gone. You on.y get 2 designated devices where login info can be saved. The font is tiny! NOT USER FRIENDLY AT ALL! Updates are supposed to make things better…this is terrible.
Response from developer
Thank you for your feedback. Our vendor is working to address the daily balance issue inconsistently showing. Please give us a call at (803) 432-2265, and we can help you change your app preferences to increase the font size and register additional devices.
Poor update
Sooooo much slower than before and more difficult to get signed in. Took steps back with this update
Response from developer
Thank you for your feedback. We understand the second-factor login process adds steps, but it is necessary to help secure your financial information. Please give us a call at (803) 432-2265 and we can help you register your device within the app so that the sign-in process can be quicker.
My forever bank
I’ve been banking with First Palmetto since I was a 11-year-old girl, and I’m a 37-year-old woman now. That says enough, but I do want to add that I love their new mobile features and outstanding customer service. I’ve also financed two houses through their mortgage program. I can’t say enough good things about FPB!
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Disappointed
This app always locks me out and says I need to validate my credentials at the most inconvenient times. I always have to uninstall and then reinstall it onto my iPhone 7. It also tells me to call me bank to unlock features on the app, but the number is for the actual bank. They have no control over the app from their side. Please fix the app so I can check my balance and move over money from my phone. It’s inconvenient when I’m traveling states away and can’t check my balance or anything.
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Very little problems
From time to time app becomes unavailable , but all in all very good app. I like it because I can transfer money from my checking account to my debit card.
Problems
For the past two days i have not been able to get into the app. It keeps saying it's unavailable. This is really annoying, please fix it.
