App randomly stops working…
I personally love the convenience of being able to see my account balances, loan balances and payment due dates. However, with as often as this app does not work it makes it very frustrating on users. I understand that things happen, but for something to happening more and more frequently and nothing happening in order to be resolved is just ridiculous. For the past 4 days the app has been hesitant about letting me login and it’s very frustrating. Hopefully this improves with future updates / changes!
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declined
Everything is great but would really like to see why things declined. It just says “declined: tap to see reason” with no reason listed. please fix.
Tech dept needs some help
When the app works it’s great. But they are slow to figure things out when apple does an update. I have 3 banking apps and 1st Security is the only app that has issues after IOS upgrades. I think their entire tech staff is using android and there is no urgency to find an issue. That’s exactly why I have an account at another bank. I cannot depend on them to find a solution is a timely manner. It’s been 2 weeks since IOS 16 upgrade and still cannot use their app. Just a notification on the website— and that took multiple days to be posted. That is unsatisfactory.
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IOS 16.0 issues
Great app but is not working with new IOS 16 update
Randomly stops letting you use Touch ID
Why would it stop letting me use Touch ID. Do you think someone stole my finger or something. So dumb. I have to call them so much for this garbage. Also password reset option never works.
