First Southern State Bank User Reviews

Customer Experience

Positive experience76.5% of reviews
Neutral0.0% of reviews
Negative experience23.5% of reviews

~ Based on 17 written reviews from the US App Store.

Is First Southern State Bank Safe?

First Southern State Bank appears safe based on user ratings. AppsHunter Safety Score for First Southern State Bank is 96/100.

This assessment is based on 1,396 user ratings, with an App Store average of 4.8/5.

Safety Analysis

96.3% of ratings point to a safe experience
1.2% of ratings suggest some concerns
2.5% of ratings point to a risky experience

~ Based on 1,396 App Store ratings for First Southern State Bank.

Is First Southern State Bank Legit?

First Southern State Bank appears to be a legitimate app. AppsHunter Legitimacy Score for First Southern State Bank is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

The only bank I will I trust

I switched to FSSB some years ago & I am so glad I did. They have been nothing but great. I have never had a bank be so helpful & so kind while doing it even when they’re busy or right at closing time! I have opened 2 accounts with them. My partner has an account with them as well. We tell anyone who is looking for a bank or wanting to switch to go to FSSB. The app is very easy to work & read. You’re supporting a local bank.
Thank you to the team at FSSB for doing what ya’ll do!
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I can’t update

Horrible app if you can’t update. I have a phone that is a decent phone, may not be the newest version but it is not archaic!!! I should be able to still use the app without having a problem!!!

Not good

The new update is horrible. It can’t even log in. The login page won’t even load. It just pulls up a photo.

Update

Every since I was forced to update my app it no longer works or lets me sign in

Love it

Super user friendly

Yes

Yes

Love

I love my hometown Bank! I am always treated with kindness and respect! The folks at the Rainsville branch are so very nice and friendly. The Robert Ellis is very helpful!

App Update

I loved my app until they decided you have to have a phone with a certain update on it to access your account. I can’t update it. That’s just wrong.

Centre Location

The best people to do business with. So kind and knowledgeable.

Mobile Deposit

This is one of the greatest options EVER invented! I love it because today is 26 degrees and I don’t want to step out of my house! Thank you First Southern Bank of Crossville!

Great place to do business

I love the new app.

Thanks

Thank you for keeping things personable. Automating customer service is not fun!

Not impressed

Trying to deposit a check online has become ridiculous. It takes me about ten tries and nothing will really be changed between submissions. I just have to keep submitting over and over before it will finally accept.

Easy

So easy and quick!

Number one bank!!

The best bank/ banking mobile app i have ever used! I freaking love banking with FSSB!! And the service is always beyond excellent! Thank you for being exceptional in every single way!!

Great service

I love the new app.

Great Improvements

The app is not only more aesthetically pleasing and modernized but also has increased efficiency in more ways than one!